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April 1997

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Subject:
From:
Elaina McReynolds <[log in to unmask]>
Reply To:
Innisbrook Program discussions <[log in to unmask]>
Date:
Thu, 17 Apr 1997 10:23:14 -0400
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>
>*  What can our unit (Regional & Continuing Education) expect from
>   faculty who are invited to do additional work for training
>   participants?   Can we reasonably require that our faculty defer
>   to us, and ask us to negotiate the contract for them (including some
>   percentage for us, as their agents)?
 
At PSUGV, we negotiate the contract with the client.  As sales
representatives we maintain contact with the client.  We alert our faculty
to this fact before we contract with them.  This is difficult with
instructors (not faculty) who are hired and may be doing consulting on the
side.  We have been hurt by less ethical consultants.
 
The value of reps being involved is consistency.  We know the pay
structures.  We know what other services are being provided to this client.
We don't want to look like we're and eight armed being with no idea what
everything is doing within our system.  Consistency in quality is also of
value.  Quality of materials and office support is needed in presenting a
positive image and quality service to clients.
>
>*  If that's reasonable, what kind of percentage is appropriate?
>   We're considering a sliding scale, depending upon the kind of value
>   we bring to the project (e.g., billing services, office support,
>   etc.)
 
It depends.
 
 
>
>* What if the participant contacts the faculty member one month after
>   the training program we administered?  Six months?  What if the
>   follow-on work is offered a full year after the original training
>   program contact?  What is a reasonable statute of limitations?
 
We are also contacting that client one month after or six months after.  We
have had faculty say "I have been contacted.  Will you follow-up?".  Best of
all circumstances.  It's a difficult call.  I don't know that we have a
stated statute.  Since we contact our clients often. { I asked we don't have
a statute because we have ongoing relationships with the client.}  We've
rewritten the contract letter to specifically address this issue.
>
>* If it is NOT reasonable to require that we be included in
>  subsequent contracts, would it be appropriate to seek a finder's
>  fee from the faculty, for bringing faculty and client together?
 
Yes!
>
 
Elaina McReynolds
PSU Great Valley Graduate Center
 
>Your thoughts on any of these matters would be greatly appreciated.
>Thank you,
>Liz Hough
>Program Development Specialist
>CSUS Regional & Continuing Education
>916/278-4433 ext. 41
>
Never grow a wishbone, daughter, where your backbone ought to be.. -
Clementine Paddleford

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