Dear University Colleague:
On June 23-24, 1997 Drexel University will present the fourth annual
Reinventing Higher Education Conference. In order to encourage enrollment,
we are pleased to offer your organization a 10% discount on conference
registration. This special rate will be in effect until June 6th. Please
e-mail me or call 215-895-1604 to register. Join us in planning for the
21st Century.
Susan D. Whelan
Executive Education Center
Drexel University
REINVENTING HIGHER EDUCATION
Using Technology, Reengineering, and Competitive Business Strategies to
Reposition Colleges and Universities for the 21st Century
A Two-Day Conference With Pre- and Post-Conference Workshops
June 23-24, 1997
Four Seasons Hotel
Philadelphia, PA
Executive Education Center
Drexel College of Business and Administration
(215) 895-1604
Conference Theme and Purpose
The new technological, economic and social realities of college
administration and education demand dramatic change for the
new millennium. What's at stake? The survival of many institutions and the
continuing quality of higher education as we know
it.
The technology is galloping ahead of all of us, higher education included.
Welfare reform demands that we pay attention to
retraining as a society. The population of high school graduates prepared
(both academically and financially) to pursue a
four-year degree continues to be demographically unstable while the costs
of administration and faculty continue to rise.
Corporate and individual adult students are increasingly interested in
convenience, preferring courses delivered by various
means to them at their location rather than to travel to campus. Demands
from short term fixes will not create the kind of future
our institutions want and deserve. Colleges and universities must rethink
their mission, and build new systems to efficiently
deliver quality education to a changing marketplace.
This conference will study the fundamental changes being implemented at
pioneer colleges and universities and explore how
creative adaptation, private sector business strategies such as distance
delivery and reengineering can be adapted to higher
education. Moreover, the overarching issues and core values will be
reexamined. This conference is aimed at those who want to
become the leaders of the future.
More than just theory, this conference is based on the real life
experiences and successes of your colleagues from around the
country. Take advantage of this unique opportunity to learn from and
exchange ideas with higher education leaders who have
"reinvented" their institutions.
Conference Program
Sunday, June 22, 1997
11:30-3:00--Pre-Conference Workshop
Transitioning from Face-to-Face to Distance Education
Lessons Learned
Moving from traditional lecture-learner style education to completely
asynchronous, multimedia based distance education is not
a trivial task; nor appropriate in all cases. While distance education (re:
correspondence courses) is far from a new undertaking,
computer assisted (supported) or fully electronically disseminated, learn
anytime, anywhere, is. Yet, while technology seems to
be a train which lays track in any direction at whim, moving toward learner
(user) centered education not only requires a
paradigm shift in delivery, but also one in instructional design.
This workshop attempts to reflect on the issues of conversion including:
The politics of conversion
Conversion - the Process
Instructional Design
Evaluation
The Economics of Conversion
Program Administration
Technology
And more!
John Morris, Director, Architectural Engineering and Distance Education
College of Engineering, Drexel University
3:30 - 5:00--Optional Excursion
Rodin and Michelangelo: A Study in Artistic Inspiration
Dorrance Special Exhibition Galleries - Philadelphia Museum of Art
We have reserved a block of tickets for this special exhibition. Draweings
and sculptures by both artists will be displayed on
this, the last day of the exhibition. Call early to reserve your space!
Dinner - on your own
Monday, June 23
7:00--Registration and Continental Breakfast
7:45--Welcome and Opening Remarks
Welcome and Opening Remarks by Chairman Timothy Perkins
Welcome by Dr. Constantine Papadakis, Drexel University
8:15 am
Keynote - Higher Education in the 21st Century
Colleges and universities are being bombarded by tumultuous forces for
change - - global communications, virtual classrooms,
telecourses, corporate classrooms, a highly competitive global economy,
increased competition among social agencies for
scarce resources, pressure for institutional mergers, state-wide program
reviews and so on. What are other signals of change
that will affect the future of higher education? How can we interpret these
signals to plan more effectively as we reinvent our
institutions? How many leading edge higher education institutions be
organized and function in the 21st Century?
Dr. James Morrison, Professor of Educational Leadership
Editor, On the Horizon, University of North Carolina, Chapel Hill
9:00 am
Strategic Planning: (Re)Defining the Mission
No college or university can successfully implement change or achieve
excellence unless its long-term purpose is clearly
defined. This mission should be the foundation upon which all strategic
decisions are made. It is implemented through the first
year experience which is essential to the future academic and service
climate, and provides the foundation for a coherent
education. Every institution must decide its mission of service and how to
implement it.
Dr. Harold Eickhoff, President, The College of New Jersey
9:55 am-- Break
10:15 - 11:30--Concurrent Sessions
Serving Customer Needs for the 21st Century
Effective strategic planning requires an understanding of the elements of
society your institution will serve. As society's needs
change, colleges must reach out to constituent communities and then build
organizational structures and resource bases to
support the delivery of new programs. How will successful 21st Century
colleges and universities meet these challenges?
John E. Steffens, Assistant Vice Provost, University of Oklahoma
The Birth of New Institutions: The Future is Now
A discussion of the status of the newly forming International Community
College, which is an alliance of community colleges
dedicated to offering all instructional products glocally, utilizing
appropriate educational technologies. Mertes will discuss this
new kind of institution in the context of the revolutionary changes
occurring in education today.
David Mertes, President, The International Community College
11:45--Luncheon
Luncheon Speaker
Asynchronous Learning Networks (ALNs) use Computer-Mediated Communication
(CMC) to support online courses of study,
in which anytime, anywhere access to interactions among the students and
the teacher/facilitator is a key element. The
asynchronous nature of the interaction leads to new paradigms for teaching
and learning, with both unique problems of
coordination and unique opportunities to support active, collaborative
(group or team-based) learning.
Starr Roxanne Hiltz, New Jersey Institute of Technology
1:15 - 2:30 pm--Concurrent Sessions
Reallocating Resources: New Solutions to Old Challenges
For decades, colleges and universities have successfully reallocated
resources to support high-priority programs during times of
fiscal constraint. What impact has years of reallocation had on the quality
of education and support services? Can you squeeze
any more out of the system without breaking it? What new ideas and
innovative approaches are being considered? Ten creative
resources reallocation alternatives are presented.
Donald Bruegman, Former Senior Vice President, Virginia Commonwealth University
Building Collaborations Through Distance Learning: A Metropolitan
University's Approach to Corporate
Partnerships
This sessions will discuss how a metropolitan university developed
partnerships with a major corporate university, the regional
Private Industry Council and a public medical system to meet the growing
needs of continuous education in the changing work
force environment. Distance Learning strategies include the use of
interactive video, computer applications and the Internet.
Dr. Marilyn Willis and Ms. Beth Crawford
University of Tennessee, Chattanooga, Division of Continuing Education
1:15--Concurrent Sessions
Downsizing in the Past - Continuous Improvement for the Future
Management of Higher Education institutions grows more difficult each day.
Taxpayer revolt, increasing competition for
diminishing state resources, decreasing community support, increased
pressure from private higher education competitors, and
rising student demand for higher education services from more sophisticated
customers all contribute to the challenging higher
education environment. Learn how Arizona State University has developed a
model for managing the decline of resources in its
administrative service functions, and develop an understanding of the
continuous improvements being made on the journey to
more efficient operations.
Jennus Burton
Associate Vice President for Administrative Services, and Campus
Administrative Services Officer, Arizona State University
Creating and Environment for Change: Building a Learning Organization
The learning organization, as defined in Peter Senge's The Fifth
Discipline, is widely considered the new model for
organizational behavior. Ironically, most colleges do not qualify as
"learning organizations" because the organization itself is so
resistant to change. The presentation will highlight the actual
applications of Systems Thinking, Team Learning and Senge's
other disciplines that are being applied in the country's largest community
college system.
Ron Bleed, Vice Chancellor, Information Technology, Maricopa Community Colleges
Laura Helminski, Faculty of English, Rio Salado Community College
5:30--Networking Reception
Wind down from your busy first day by networking with your colleagues from
across the country. Wine, beer and nibbles will
be served. Don't miss this opportunity to share your ideas.
Tuesday, June 24
7:30 am--Continental Breakfast
8:00 am--Recap, Conference Chair
8:15 am
Thriving in the Aftermath of Unprecedented Change
Increadingly, institutions of higher education are contemplating an order
of change that is unprecedented. This session focuses
on what it is like to work in the aftermath of such change. What kinds of
initiatives, for example, develop in the context of an
environment that is designed to address change as something fundamental
rather than as an add-on to business as usual? How
can experimentation and innovation become the order of the day?
Elizabeth Coleman, President, Bennington College
9:45 am--Concurrent Sessions
Managing Change for Strategic Advantage
The University of Pennsylvania has taken an innovative, proactive approach
to change. The university's restructuring initiative
is focused on enhancing Penn's administrative effectiveness and cost
efficiency through the use of business process
reengineering and continuous improvement methods. A process orientation,
targeted staff development and information
systems enhancements are brought together to ensure a holistic approach to
change. The atmosphere is one of faculty, staff and
administration working collaboratively to achieve optimal delivery of
administrative services.
Janet Gordon, Associate Executive Vice President, University of Pennsylvania
The Virtual Campus: A Higher Education Transformation Model
This session reflects on new paradigms, unique partnerships, and explores
the transformation power of the Virtual Campus as
well as the long-term impact of distance learning and instructional
technologies on higher education culture. The presenter will
describe and demonstrate how telecommunications technologies, Student
Centered distance learning programs, and a sustained
institutional change process can transform the culture of higher education
and redefine roles, practices, and functions to meet
the needs and the demands of the Information Age.
Jacques Dubois, Joint Director, Distance Learning
Project Director, PBS Going the Distance Project
WBCC-TV, Brevard Community College
11:15 am--Concurrent Sessions
Globalization: Issues and Challenges
No one disputes the inevitability of globalization--in business, cultural
and political terms--it has already arrived. What does this
arrival mean to higher edication? Will universities need to globalize in
order to survive? If so, what does that mean and how
does it happen? If the global changes in technology, mobility, and
communication effect the ways in which we think about our
subjects and the ways in which we teach and our students learn, then are we
not under pressure to reweave the fabric of our
universities into global focused entities?
Timothy Perkins, Vice President, Lifelong Learning and International
Programs, Drexel University
Developing Partnerships with the Private Sector: Lessons Learned
The California State University Institute is the entrepreneurial arm of the
23 campus CSU system. As part of the California
Virtual University and the CSU virtual university activities, the CSU
Institute works with private sector companies to
co-develop and co-market mediated and distributed learning course work and
products. The activities of the California Virtual
University and the CSU Institute will be described. "Lessons Learned" in
developing such partnerships will be discussed.
Dr. Diane Vines, The California State University Institute
12:45 pm--Luncheon
2 pm--Concurrent Sessions
Non Credit Distance Executive Education - Can it Work?
One of the main problems we face in utilizing the new technologies in
Executive Education is to provide education and
information in a cost effective manner. It is easy to see the convenience
of the technology for the user but what are the real costs
for production and presentation for the provider? Do executives find
electronic media a good choice for gather information. Can
distance technology provide the necessary interactive medium required for
executive education? While no one has any hard
answers to these questions, we will give you some opinions and trends and
something to think about when you are designing
your next distance seminar.
Chris Christensen, Distance Learning and Executive Education, University of
Wisconsin
Leadership for Quality and Planning in Higher Education
Real change is impossible without the support and participation of
university leadership. The leadership team must contribure to
a quality vision, inspire faculty and administrative participation and
foster an environment in which everyone takes ownership
of improved educational enterprise. How can your institution's leaders
utilize careful and effective planning on a continuous
basis?
John Brighton, Executive Vice President and Provost, Pennsylvania State
University
3:30 pm
Meeting Quality Standards While Controlling Costs: "The York College Secret"
York College has evolved a set of academic policies and financial practices
that help control college costs without infringing
directly on quality. U.S. News & World Report calls York College "the most
efficient liberal arts college" in the north.
Barron's Best Buys in College Education points to it as "an example of how
a fiscally responsible college should be run." How
do they do it? Learn the four secrets of success operating at York College.
George Waldner, President, York College
4:30 pm
Taking Lessons Learned into the Future
In addition to attempting to pull together ideas, we've processed
throughout the conference, Professor Shostak will also grapple
with the following:
What might the Palmtop and the Information Agent mean for Higher
Education?
What other esoteric infotech possibilities (like Virtual Reality
Applications) should we be aware of?
Why? and So What?
Professor Shostak will help participants develop action items for their
institutions.
Arthur B. Shostak, Professor, Sociology
Long-time member, World Future Society
Program Schedule subject to change. Additional sessions may be added.
Half-Day Post-Conference Workshops
Wednesday, June 25, 1997
8:30 a.m. to 12:30 a.m.
Developing Foresight Capability on Your Campus
Colleges and universities are faced with a sea of change as they enter the
21st Century: In order to plan effectively in this
environment, college and university leaders must be able to anticipate new
developments on their institutions and curricular
programs. This requires developing a foresight capability on campus.
The purpose of this workshop is to model how you can establish a foresight
capability on your campus. Specifically we will
focus on (a)identifying events that will shape the future of higher
education, (b)selecting the most significant events,
(c)identifying the signals that indicated these events could occur,
(d)drawing out the implications of each selected event if it
were to occur, and (e) concluding with a set of recommendations for college
and university leaders to consider as they face the
challenges of the future. In-so-doing, we will pay particular attention to
establishing and maintaining an environmental scanning
system for the collection and analysis of data from the external
environment. The workshop will be conducted as a model of
how you can establish a foresight system on your campus. In addition, you
will receive a handbook, Developing Foresight
Capability on Your Campus, for your use in your organization.
Workshop leader: James L. Morrison, professor of educational leadership at
UNC-Chapel Hill, is editor of On the Horizon, a
scanning publication, and is co-editor of The Technology Colloquium, a
publication focusing on integrating technology in
higher education.
Full-Day Post-Conference Workshops
Wednesday, June 25, 1996
8:30 a.m. to 3:30 p.m.
How to Streamline and Reengineer Administrative Systems
An organization-any organization-is a collection of processes. Managing
these processes is the key to the success of your
institution. Unfortunately, most colleges and universities-probably
yours-are not set up to manage processes. Instead they
manage tasks (e.g. the purchasing dept., the maintenance dept., the payroll
dept.).This results in duplication, inter-departmental
politics, excessive monitoring and other inefficiencies that rob your
administration of revenue, productivity and customer
satisfaction. Many organizations have escaped this quagmire by streamlining
or reengineering their processes.This workshop
will introduce tools to enable you to peel away the complexity of your
organizational structure (and internal politics) and focus
on the processes that are truly the heart of your administrative business.
Armed with a thorough understanding of the inputs,
outputs and interrelationships of each process, you and your institution can:
Understand how your processes interact in a system
Locate process flaws that are creating systemic problems
Recognize and remove activities that do not add value
Streamline and improve processes
Identify processes that need to be reengineered.
This interactive workshop is designed for administrative executives and
other leaders influential in reengineering or process
improvement (TQM) initiatives.
1.Introduction: Process and System Mapping
1.What are process maps?
2.Comparison between CQI/TQM and process reengineering
3.Systems thinking: Viewing your operation as a process
4.The System Map and its 10 key components
5.The System Map and defining gaps between outcomes and expectations
6.Selecting key processes to improve
2.The Tools: How to Analyze Processes
1.Flow charting systems
2.Top-Down Flow Charts
3.Process Maps
4.Determining value-added vs. non-value added activities
5.Identifying the "best" process measures
3.Implementation Guide: Getting your bang for the buck
1.The change process
2.Managing resistance to change
3.Team-based problem solving
Workshop Leader: Orion Development Group
Wednesday, June 25, 1996
8:30 am to 3:30 pm
Asynchronous Learning Networks: The Theory and Practice of Collaborative
Learning Online
Many universities and K-12 institutions have begun to integrate the use of
asynchronous learning networks into their
educational delivery repertoire. What kinds of collaborative or group
learning structures and activities have worked well in this
medium? What kinds of software tools and supports are helpful for "ALN's"
or "Computer-Supported Collaborative Learning
(CSCL")? How do you get started? What are some exemplars of resources and
approaches that have been used successfully in
various types of courses? What pitfalls should be avoided, and how? What
are the potential impacts on the future of the
university? These are among the questions that will be explored in this
tutorial, with tentative answer developed and discussed.
1.What is an ALN? Summary of major ALN/CSCL efforts and resources.
2.Theories of Collaborative learning
3.Some examples of successful uses of ALN's
4.Getting Started: steps for putting your classes online
5.The "virtual professor": How to design and facilitate CSCL. Problems
such as "electronic anomie" and how to handle
them.
6.The online degree program: logistical nightmares.
7.The future: probable developments in the next ten years. Senior's
Learning Networks.
Workshop Leaders:
Starr Roxanne Hiltz ,Distinguished Professor of Computer and Information
Science and Director of the Collaborative Systems
Laboratory at NJIT
Murray Turoff , Distinguished Professor of Computer Science and Director of
the joint NJIT-Rutgers Ph.D. in Management of
Information Systems.
Their most recent book, with Canadian colleagues Linda Harasim and Lucio
Teles, is Learning Networks: A Field Guide to
Teaching and Learning Online (MIT Press, 1995).
Conference Details
Dates and Location:
June 22-25, 1997
Four Seasons Hotel
One Logan Square
Philadelphia, PA
Conference Fees
Reinventing Higher Education Conference, June 23-24, 1997
$895 per person when registering at least 30 days in advance.
$945 per person when registering within 30 days of the conference.
This includes the program abstracts, two breakfasts, two luncheons
and the reception
Per-Conference Workshop - June 22, 1997
$200 per person. This includes refreshments and workbook.
Pre-Conference Art Exhibit - June 22, 1997
Rodin and Michaelangelo Exhibit--$15
Post Conference Workshops - June 25, 1997
Developing Foresight Capability--half day--$200
Reengineering Administrative Systems--full day--$350
Asynchronous Learning Networks - full day--$395
Conference audio tapes and workbook--$250
Conference audio tapes only--$195
To Register
Contact Drexel for registration information
By Phone: Call us at (215)895-1604
By Fax: Fax completed enrollment card to (215)895-1602
By e-mail: Send details to [log in to unmask]
By Mail:
Drexel University
Executive Education Center
32nd and Chestnut Streets
Philadelphia, PA 19104
Payment and Cancellations
Payment should be made prior to the start of the program. A full refund
will be made if cancellation is received more than two
weeks prior to the start of this conference. Substitutions will be accepted
at any time.
Travel Arrangements
Arrangements have been made through Advantage travel for special rates on
air travel. Call Paula Jean or Mary Ann Clark at
800-788-1980 as soon as possible to obtain the lowest fares. Identify
yourself as a Reinventing Higher Education conference
attendee.
Hotel Accommodations
All conference sessions and workshops will take place at one of the area's
finest hotels:
Four Seasons Hotel
One Logan Square
Philadelphia, PA
(215) 963-1500
A block of rooms has been reserved at the Four Seasons Hotel at a special
rate of $140 night plus room tax. Do not delay! To
secure reduced rates and guarantee a room at the conference site, contact
the hotel by May 21,1997. Please identify yourself as
a registrant in the Reinventing Higher Education conference. Alternate
hotel accommodations are available.
Sue Whelan
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