Robin,

Tech Support requires the service tag of the compute node before
proceeding.

Christine Dittman
Project Manager, Enterprise Deployments 
------------------------------------------------- 
Americas Enterprise Services 
Deployment, Support/Service, Maintenance 
------------------------------------------------- 
Dell Inc. 
W: 512-728-9182
C: 512-694-0467
Email: [log in to unmask]
How am I doing? Email my manager Dan Trevino at: [log in to unmask]
with any feedback.
Backup: 
Carmen Jaimez
W: 512-723-9172
C: 512-426-5383
Email: [log in to unmask]


-----Original Message-----
From: Robin [mailto:[log in to unmask]] 
Sent: Friday, March 17, 2006 10:29 AM
To: Dittman, Christine
Cc: Research Computing Support; Network Control Technicians
Subject: Bad TopSpin card

Christine,

	We have a bad TopSpin Infiniband card (c4-4). After re-seating
and  
replacing it with a good known card.

	Would you please make an RMA request and send the good part to:

Network Operations Center
105 - Hoyt Hall
Miami University
Oxford, OH 45056

Thanks,
--------------
Robin
[log in to unmask]
513-529-1483

"Academia politics is the most vicious precisely because the stake is  
so small" - Kissinger