RESCOMP Archives

March 2006

RESCOMP@LISTSERV.MIAMIOH.EDU
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Subject:
Re: Bad TopSpin card
From:
[log in to unmask]
Reply To:
Research Computing Support <[log in to unmask]>, [log in to unmask]
Date:
Fri, 17 Mar 2006 14:24:59 -0600
Content-Type:
text/plain
Parts/Attachments:
text/plain (97 lines) 
Part has been dispatched.  You may receive it on Monday before my
tracking system updates information locally.  I'll check with you to
verify arrival.

Christine Dittman
Project Manager, Enterprise Deployments 
------------------------------------------------- 
Americas Enterprise Services 
Deployment, Support/Service, Maintenance 
------------------------------------------------- 
Dell Inc. 
W: 512-728-9182
C: 512-694-0467
Email: [log in to unmask]
How am I doing? Email my manager Dan Trevino at: [log in to unmask]
with any feedback.
Backup: 
Carmen Jaimez
W: 512-723-9172
C: 512-426-5383
Email: [log in to unmask]


-----Original Message-----
From: Robin [mailto:[log in to unmask]] 
Sent: Friday, March 17, 2006 11:14 AM
To: Research Computing Support; Dittman, Christine
Subject: Re: Bad TopSpin card

The Compute Node System Tag is: G7RCN81.

Thanks,
--------------
Robin
[log in to unmask]
513-529-1483

"Academia politics is the most vicious precisely because the stake is  
so small" - Kissinger



On Mar 17, 2006, at 11:34 AM, [log in to unmask] wrote:

> Robin,
>
> Tech Support requires the service tag of the compute node before
> proceeding.
>
> Christine Dittman
> Project Manager, Enterprise Deployments
> -------------------------------------------------
> Americas Enterprise Services
> Deployment, Support/Service, Maintenance
> -------------------------------------------------
> Dell Inc.
> W: 512-728-9182
> C: 512-694-0467
> Email: [log in to unmask]
> How am I doing? Email my manager Dan Trevino at: [log in to unmask]
> with any feedback.
> Backup:
> Carmen Jaimez
> W: 512-723-9172
> C: 512-426-5383
> Email: [log in to unmask]
>
>
> -----Original Message-----
> From: Robin [mailto:[log in to unmask]]
> Sent: Friday, March 17, 2006 10:29 AM
> To: Dittman, Christine
> Cc: Research Computing Support; Network Control Technicians
> Subject: Bad TopSpin card
>
> Christine,
>
> 	We have a bad TopSpin Infiniband card (c4-4). After re-seating
> and
> replacing it with a good known card.
>
> 	Would you please make an RMA request and send the good part to:
>
> Network Operations Center
> 105 - Hoyt Hall
> Miami University
> Oxford, OH 45056
>
> Thanks,
> --------------
> Robin
> [log in to unmask]
> 513-529-1483
>
> "Academia politics is the most vicious precisely because the stake is
> so small" - Kissinger

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