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March 2006

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Subject:
Fwd: Bad TopSpin card
From:
Robin <[log in to unmask]>
Reply To:
Research Computing Support <[log in to unmask]>, Robin <[log in to unmask]>
Date:
Fri, 17 Mar 2006 12:25:28 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (112 lines) 
--------------
Robin
[log in to unmask]
513-529-1483

"Academia politics is the most vicious precisely because the stake is  
so small" - Kissinger



Begin forwarded message:

> From: <[log in to unmask]>
> Date: March 17, 2006 12:21:11 PM EST
> To: <[log in to unmask]>
> Subject: RE: Bad TopSpin card
>
> Thanks - I'm working it now.
>
> Christine Dittman
> Project Manager, Enterprise Deployments
> -------------------------------------------------
> Americas Enterprise Services
> Deployment, Support/Service, Maintenance
> -------------------------------------------------
> Dell Inc.
> W: 512-728-9182
> C: 512-694-0467
> Email: [log in to unmask]
> How am I doing? Email my manager Dan Trevino at: [log in to unmask]
> with any feedback.
> Backup:
> Carmen Jaimez
> W: 512-723-9172
> C: 512-426-5383
> Email: [log in to unmask]
>
>
> -----Original Message-----
> From: Robin [mailto:[log in to unmask]]
> Sent: Friday, March 17, 2006 11:14 AM
> To: Research Computing Support; Dittman, Christine
> Subject: Re: Bad TopSpin card
>
> The Compute Node System Tag is: G7RCN81.
>
> Thanks,
> --------------
> Robin
> [log in to unmask]
> 513-529-1483
>
> "Academia politics is the most vicious precisely because the stake is
> so small" - Kissinger
>
>
>
> On Mar 17, 2006, at 11:34 AM, [log in to unmask] wrote:
>
>> Robin,
>>
>> Tech Support requires the service tag of the compute node before
>> proceeding.
>>
>> Christine Dittman
>> Project Manager, Enterprise Deployments
>> -------------------------------------------------
>> Americas Enterprise Services
>> Deployment, Support/Service, Maintenance
>> -------------------------------------------------
>> Dell Inc.
>> W: 512-728-9182
>> C: 512-694-0467
>> Email: [log in to unmask]
>> How am I doing? Email my manager Dan Trevino at: [log in to unmask]
>> with any feedback.
>> Backup:
>> Carmen Jaimez
>> W: 512-723-9172
>> C: 512-426-5383
>> Email: [log in to unmask]
>>
>>
>> -----Original Message-----
>> From: Robin [mailto:[log in to unmask]]
>> Sent: Friday, March 17, 2006 10:29 AM
>> To: Dittman, Christine
>> Cc: Research Computing Support; Network Control Technicians
>> Subject: Bad TopSpin card
>>
>> Christine,
>>
>> 	We have a bad TopSpin Infiniband card (c4-4). After re-seating
>> and
>> replacing it with a good known card.
>>
>> 	Would you please make an RMA request and send the good part to:
>>
>> Network Operations Center
>> 105 - Hoyt Hall
>> Miami University
>> Oxford, OH 45056
>>
>> Thanks,
>> --------------
>> Robin
>> [log in to unmask]
>> 513-529-1483
>>
>> "Academia politics is the most vicious precisely because the stake is
>> so small" - Kissinger

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