Here at The University of Texas at San Antonio, I use TISCOR.  I have had
problems in the past with the program also.  I am presently using Task
Master Elite, the latest version.  All the bugs seem to have been worked
out.  I don't have the Tasking program (I didn't know this didn't come with
the basic program at the time of purchase, now at an additional cost of
approx. $2000.00).
The program has been working fine at this point.  I have transferred files,
updated my version twice, all without losing any files.  At my own
experience, tech support has been great.  With all of my own problems, and
solutions to fix them, I've become very good at curing my own problems.
B.J. Simmons

> -----Original Message-----
> From: Vincent Leonard [SMTP:[log in to unmask]]
> Sent: Thursday, February 24, 2000 10:41 AM
> To:   [log in to unmask]
> Subject:      RELIABLE BAR CODING PROGRAM
>
> I have a question I would like to pose to the listserv. This question is
> for all of you who have a bar code scanner program for inspecting fire
> safety equipment. If you have such a program, which company is the
> system with? How long have you had the program, and have you had any
> significant problems with the software or hardware?
>
> The reason for this questions is that we are having sigificant problems
> with our TISCOR bar coding system. We originally purchased the program
> in 95 from then, FMS inc. FMS was bought out by Inovative Tech which was
> bought by Perigrine inc. The lot was then gulped up by TISCOR a few
> months ago. We have had problems with loosing information our
> extinguishers (on two occasions we lost over 200 inspections). We have
> also had problems with adding new devices (sprinklers) and having an
> indexing malfunction (sprinkler inspections logged under Co2
> inspections). We have had to rebuild the data base twice and are
> receiving less than satisfactory customer service since Perigrine bought
> out the system. We are looking at lost work time in having to re-inspect
> systems. Thanks in advance for any information you may have to share.