When you visited Amazon.com to enter one of our contests or to subscribe
to one of our Personal Notification Services, we hope you had a chance
to look around the store. During the past several months, we've been
developing new features to make browsing and finding books easier and
more enjoyable. These are the most substantive changes we've ever made
to our store; we'd like to ask you to visit and tell us what you think
(a short questionnaire follows below). We're always working on ways to
improve your shopping experience, and your comments will help guide us.
Although we've made many changes, we'd particularly appreciate your
feedback about three new features:
* The Recommendation Center: We've put together seven new
recommendation services to help you find books that suit your
reading tastes and moods. You'll find the "entrance" to the
Recommendation Center in the center of our top navigation bar.
* Browse Subjects: We've expanded our subject browsing and now offer
22 subject areas--ranging from Literary Fiction to Mystery to
History--each offering reviews and recommendations by Amazon.com
editors, book excerpts, bestseller lists, award winners, lists of
new releases in paperback, and more. You'll find Browse Subjects
on the left of our top navigation bar.
* 1-Click express ordering: Many customers asked for an easier, faster
way to order books. So we added 1-Click, which enables customers to
order with just a single click of the mouse.
We'd sincerely appreciate hearing your comments and suggestions about
these new features. Here's how you can let us know what you think:
a) Visit us at http://www.amazon.com
b) Explore our new store.
c) Complete the questionnaire below. To answer the questions,
create a reply to this message, then mark your answers in the space
provided for each question. Please send your completed questionnaire
via e-mail to:
[log in to unmask]
d) PLEASE DO NOT include any questions about finding a book in our
catalog or about how to use other features of our store. Such
questions should be sent separately to: [log in to unmask]
Thank you in advance for your feedback. We look forward to reading
your responses.
Sincerely,
Jennifer Cast
Amazon.com
P.S. We appreciate your help. However, if you'd rather not receive any
future mailings from Amazon.com, please send an e-mail message to:
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Please include the following text as the first line of your message:
"unsubscribe [log in to unmask]"
If you use any other e-mail addresses that you'd like us to remove from
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AMAZON.COM QUESTIONNAIRE
1) Overall, how do you like the new store?
(please type an "X" in the brackets beside your choice):
[ ] 1a. Like extremely
[ ] 1b. Like very much
[ ] 1c. Like somewhat
[ ] 1d. Neither like nor dislike
[ ] 1e. Dislike somewhat
[ ] 1f. Dislike very much
[ ] 1g. Dislike extremely
Please elaborate in the space below (especially if you
selected E, F, or G):
2) Please indicate all of our recommendation services you are
likely to use to get book recommendations.
(please type an "X" in the brackets beside ALL that apply):
[ ] 2a. BookMatcher
[ ] 2b. Instant Recommendations
[ ] 2c. MoodMatcher
[ ] 2d. Customer Buzz
[ ] 2e. If you like this author...
[ ] 2f. Reading Group Guides
[ ] 2g. I won't use any of the recommendation services
Please type any comments in the space below:
3) What do you think of our Browse Subject areas?
(please type an "X" in the brackets beside your choice):
[ ] 3a. Like extremely
[ ] 3b. Like very much
[ ] 3c. Like somewhat
[ ] 3d. Neither like nor dislike
[ ] 3e. Dislike somewhat
[ ] 3f. Dislike very much
[ ] 3g. Dislike extremely
Please elaborate in the space below (especially if you
selected E, F, or G):
4) If you have any additional comments or suggestions, we'd love
to read them. Please offer them in the space below:
That's all! Thanks again for your help. Your input will help us make
Amazon.com an even better place to find the right book quickly.
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