CLEANACCESS Archives

September 2005

CLEANACCESS@LISTSERV.MIAMIOH.EDU

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Subject:
From:
"King, Michael" <[log in to unmask]>
Reply To:
Perfigo SecureSmart and CleanMachines Discussion List <[log in to unmask]>
Date:
Fri, 9 Sep 2005 17:45:39 -0400
Content-Type:
text/plain
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text/plain (102 lines)
3.5.7 hit the download site today....

I'm sure most people have done the same as us, and disabled automatic
upgrades... So people with test networks, let us know... 

> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of Duguay, Gerard
> Sent: Friday, September 09, 2005 12:52 AM
> To: [log in to unmask]
> Subject: Re: CCA 3.5.5 and McAfee DAT 4577
> 
> Latest update from TAC is that 3.5.5 has a major bug, 
> blocking McAfee auto-updates by locking-up the scan.dat file. 
> They are working on a fix and anticipate client version 3.5.7 
> by next Monday.
> 
> - Gerard
> 
> Gerard P. Duguay
> CIS, Seattle Pacific University
> 206.281.2431
> gerard(at)spu.edu
> <><
> 
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of Pender, Anne
> Sent: Thursday, September 08, 2005 2:09 PM
> To: [log in to unmask]
> Subject: Re: CCA 3.5.5 and McAfee DAT 4577
> 
> This "scan.dat is locked or missing" has been the bane of my week.
> 
> We started seeing this error on Tuesday after agent 3.5.6 
> came out (we had left the defaults so it went to everybody 
> without our getting to do any testing).  Finally traced the 
> error to the new agent version, and have spent today helping 
> students back out to 3.5.4 (via a batch file that uninstalls 
> the bad before installing the good, wrapped up in a 
> self-extracting zip).  
> 
> I won't know for sure that this has fixed it until enough 
> people get downgraded that I feel safe switching the DAT 
> requirement back to presenting the "update" button - right 
> now it is presenting a link to a web page, which then links 
> to the McAfee xDAT, which is able to update the DAT version - 
> though a reboot is required.*
> 
> It hasn't been the best week.  The fact that you're seeing errors with
> 3.5.5 does not make me happy.  Cisco assured us that 3.5.5 
> did not have any of these issues, so 3.5.5 is now what you 
> download from our server if you do a web login - though not 
> too many should be doing that now.
> 
> -Anne
> 
> * Actually the xDAT is wrapped up with a batch file now too, 
> because we had a number of folks somehow end up with 
> correctly updated DATs files on the hard drive, but the 
> registry a version back, so VirusScan denied it needed 
> updates while Clean Access insisted it did.  No idea if/how 
> this is related to the other problems this week.
> 
> --
> Anne Bower Pender
> Computing Support Analyst, Student Services Information 
> Technology Services, Davidson College [log in to unmask]
> 
> 
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of Duguay, Gerard
> Sent: Thursday, September 08, 2005 3:50 PM
> To: [log in to unmask]
> Subject: CCA 3.5.5 and McAfee DAT 4577
> 
> We are running CCA (v3.5.5 across the board) and have 
> suddenly run into errors with people trying to run McAfee 
> updates -specifically to today's
> 4577 dat.
> 
> # Any AV Definitions Check (Mandatory)
>      * Passed Checks:
>      * Failed Checks:
>        av_def_ANY, Antivirus Check [Any supported AV software 
> up to date]
>      * Not executed Checks:
> 
> On the client machine, they get an error that update failed 
> because "scan.dat is locked or missing." 
> 
> This is odd in that McAfee updates have been working without 
> error. I have machines that updated to dat 4576 yesterday 
> just fine. Today they are failing with 4577.
> 
> Is anyone else seeing this issue? Suggestions?
> 
> - Gerard Duguay
> CIS, Seattle Pacific University
> 

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