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February 2006

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Subject:
From:
Simon Kissler <[log in to unmask]>
Reply To:
Perfigo SecureSmart and CleanMachines Discussion List <[log in to unmask]>
Date:
Mon, 27 Feb 2006 17:03:40 -0600
Content-Type:
TEXT/PLAIN
Parts/Attachments:
TEXT/PLAIN (377 lines)
Yeah, wasn't using them  ... am now but now I have other weird stuff:

I have people failing CCA on A/V install and A/V up-to-date and it says to
look at the Client AV info (which is very nice and i wish it would show on
successes as well as failures so we can better diagnose systematic
issues by confirming working cases vs. non-working cases), but it shows
A/V software and A/V up-to-date. I'm confused ?


User: <username>      Operating System: Windows XP      Agent Version: 3.6.1.0

   1. AV_Def_Update (Mandatory)
          * Passed Checks:
          * Failed Checks:
            av_def_ANY, Antivirus Check [Any supported AV software up to date] see Client AV Info for details
          * Not executed Checks:
.....
   3. HAS_AV (Mandatory)
          * Passed Checks:
          * Failed Checks:
            av_inst_ANY_vendor, Antivirus Check [Any supported AV software installed] see Client AV Info for details
          * Not executed Checks:
......


Client AV Info
Product ID:	NortonAV
Product Name:	Symantec AntiVirus
Product Version:	10.0.1000.1
Virus Definition File Version:	2/26/2006 rev. 4
Virus Definition File Date:	2/26/2006

Thoughts ?

-S





On Mon, 27 Feb 2006, Rajesh Nair (rajnair) wrote:

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>     <[log in to unmask]>
> Date: Mon, 27 Feb 2006 10:37:17 -0800
> Reply-To: Perfigo SecureSmart and CleanMachines Discussion List
>     <[log in to unmask]>
> Sender: Perfigo SecureSmart and CleanMachines Discussion List
>     <[log in to unmask]>
> From: "Rajesh Nair (rajnair)" <[log in to unmask]>
> Subject: Re: problem with antivirus update checks
> To: [log in to unmask]
> Precedence: list
> X-Virus-Scanned: by amavisd-new at valpo.edu
>
> Sirs,
>
> The Clean Access Agent Report (CAM -> Clean Access -> Clean Access Agent
> -> Reports) will clearly show which checks passed and you should see the
> AV type checks only (not pc_ type checks).
>
> -Rajesh.
>
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List
> [mailto:[log in to unmask]] On Behalf Of Simon Kissler
> Sent: Monday, February 27, 2006 8:59 AM
> To: [log in to unmask]
> Subject: Re: problem with antivirus update checks
>
> Ok, I'm gonna ask the stupid question that's been lingering in my head
> and I've been wanting to do some reading on for a while but realities
> have not given me that luxury lately. I'm under the impression that
> we're using the AV Rules from what I'm seeing on the CCA Manager,
> however, we are seeing a similar problem to this on and off. How do I
> tell for sure which ones we're using ?  (yes I know this is probably
> somewhere in a manual that I should be reading, but I've done my fair
> share of Cisco reading in the last two days and would just appreciate an
> easy and clear answer to maybe get this taken care of)
>
> Thanks,
>
> -S
>
>
>
> On Mon, 27 Feb 2006, Rajesh Nair (rajnair) wrote:
>
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> > <[log in to unmask]>
> > Date: Mon, 27 Feb 2006 08:46:59 -0800
> > Reply-To: Perfigo SecureSmart and CleanMachines Discussion List
> >     <[log in to unmask]>
> > Sender: Perfigo SecureSmart and CleanMachines Discussion List
> >     <[log in to unmask]>
> > From: "Rajesh Nair (rajnair)" <[log in to unmask]>
> > Subject: Re: problem with antivirus update checks
> > To: [log in to unmask]
> > Precedence: list
> > X-Virus-Scanned: by amavisd-new at valpo.edu
> >
> > Brian,
> >
> > All the AV type rules use >= for virus definition versions and "later
> > than" for virus definition dates.
> >
> > Based on what you mentioned in your first email, you are most
> > certainly using the older pr_ type rules for checking virus
> definitions.
> >
> > If you are using an AV-rule for virus definition, you can see what
> > values it is checking for at the bottom of the page when you edit/view
>
> > the rule.
> >
> > Also, you mentioned that the student failed the requirement once.
> > Take a look at the user's report (Clean Access Agent report on the
> > CAM:  CAM
> > -> Clean Access -> Clean Access Agent -> Reports and then search for
> > -> her
> > report) and see which rule/check failed.  That will tell you for sure
> > whether you are using AV rules or pr_ rules.
> >
> > HTH,
> > -Rajesh.
> >
> > ________________________________
> >
> > From: Perfigo SecureSmart and CleanMachines Discussion List
> > [mailto:[log in to unmask]] On Behalf Of Brian Beausoleil
> > Sent: Monday, February 27, 2006 8:21 AM
> > To: [log in to unmask]
> > Subject: Re: problem with antivirus update checks
> >
> >
> >
> > I am using the AV rules, but looking in the check/rule section.  Are
> > the AV rules using their own set of checks?  Is there a way to verify
> > the values if they are?
> >
> >
> >
> > ________________________________
> >
> > From: Perfigo SecureSmart and CleanMachines Discussion List
> > [mailto:[log in to unmask]] On Behalf Of King, Michael
> > Sent: Monday, February 27, 2006 11:03 AM
> > To: [log in to unmask]
> > Subject: Re: problem with antivirus update checks
> >
> >
> >
> > Brian, are you using the AV rules, or are you using the actually
> > Check/Rule in the rule list?
> >
> >
> >
> >
> > ________________________________
> >
> >
> > 	From: Perfigo SecureSmart and CleanMachines Discussion List
> > [mailto:[log in to unmask]] On Behalf Of Brian Beausoleil
> > 	Sent: Monday, February 27, 2006 10:45 AM
> > 	To: [log in to unmask]
> > 	Subject: problem with antivirus update checks
> >
> > 	I have been battling with the Norton rules for a while now and
> found
> > something I am wondering about.  I have a student with Norton 2006 and
>
> > definitions of 2/26/2006.  Upon logging in, she fails.  I look at the
> > Norton Update rules and see it looks for a string ending in 2/22/2006.
>
> > Her definitions are newer, so in reality she should pass.  I created a
>
> > rule that looks for a version later than 2/22/2006 and she passes.  I
> > just checked a McAfee update rule and see it said a string contains
> > version.  Why don't these update rules use the version later than
> > feature?
> >
> >
> >
> > 	Is there a reason Cisco uses the current method (string ending
> in and
> > string contains) and not the version later than?  It seems to me this
> > would be more flexible since these companies produce def updates more
> > often than once a week.
> >
> >
> >
> > 	Thanks for any feedback.
> >
> >
> >
> > 	Brian
> >
> >
>
> ------------------------------------------------------------------------
> -------
> Simon Kissler                                   [log in to unmask]
> UNIX Systems Administrator			Phone: (219) 464 6773
> Electronic Information Services                 Fax  : (219) 464 5381
> Valparaiso University
> Kretzmann Hall B22
> Valparaiso, IN 46383
> ------------------------------------------------------------------------
> -------
>
>               "There are two ways to write error-free programs.
>                 Only the third one works."
>                                                           -Anon.
>
> ------------------------------------------------------------------------
> -------
>

-------------------------------------------------------------------------------
Simon Kissler                                   [log in to unmask]
UNIX Systems Administrator			Phone: (219) 464 6773
Electronic Information Services                 Fax  : (219) 464 5381
Valparaiso University
Kretzmann Hall B22
Valparaiso, IN 46383
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