CLEANACCESS Archives

September 2007

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Subject:
Re: Machine WILL NOT Pass
From:
Mike Diggins <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Tue, 11 Sep 2007 14:08:10 -0400
Content-Type:
TEXT/PLAIN
Parts/Attachments:
TEXT/PLAIN (22 lines) 
On Tue, 11 Sep 2007, Deborah Hovey wrote:

> Hi All!
>
> I have an HP Pavillion Laptop running XP Pro SP 2, Norton 10.1 with a 
> Virus definition date of 9/10/2007 , but it keeps failing saying that 
> the Virus Definitions are not up to date.  I have uninstalled the Agent 
> and Norton several times to no avail.  The agent says that it is not 
> able to launch the file update- Live Update from Norton and launched 
> locally do not work.
>
> I'm running 4.0.6.1 - she also has SPY BOT Search and Destroy 1.5 on the 
> machine, but I turned it off.  Can anyone offer and guidance?  It would 
> be most appreciated!


I also have a client with Norton 10.1 that's failing saying that it's not 
a recognized AV client. I was under the impression that 10.1 was supported 
under 4.1.2.0 CAM/CAS/Agent.

-Mike

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