I did not try to bounce these users. But for these users, some of them are showing as successfully login later, some are logged in with "restricted access" by clicking Limited button and some are showing the same logs repeatedly.


Dennis Xu
Network Analyst
Computing and Communication Services
University of Guelph
5198244120 x 56217

----- Original Message -----
From: "Teddy Gates" <[log in to unmask]>
To: [log in to unmask]
Sent: Tuesday, June 23, 2009 4:28:24 PM GMT -05:00 US/Canada Eastern
Subject: Re: CCA WSUS Requirement Report Error (Failed to find Windows updates)


I would be curious, what happens when you bounce the users from the system and force them to redo their login and clean access's checks? Same report come back? 

Theodore Gates 
Network Technician 
Housing Technologies 
Colorado State University 
970-491-4734 


On Tue, Jun 23, 2009 at 2:11 PM, Stanclift, Michael < [log in to unmask] > wrote: 






I get that same problem, no reported errors as a result. Makes me think the check isn’t actually being done and lets them through anyway. 




Michael Stanclift 

Network Analyst 

Rockhurst University 



http://help.rockhurst.edu 

(816) 501-4231 



P Think before you print! 





From: Cisco Clean Access Users and Administrators [mailto: [log in to unmask] ] On Behalf Of Dennis Xu 
Sent: Tuesday, June 23, 2009 3:01 PM 
To: [log in to unmask] 
Subject: CCA WSUS Requirement Report Error (Failed to find Windows updates) 







We just enabled WSUS requirement today. So far the only issue is some user reports are showing error like this: 

Windows Updates Checking ( Mandatory ) 

    • Passed Checks: 
    • Failed Checks: 
    • Not executed Checks: 
    • Information: Failed to find Windows updates 
    • Description: Missing Windows updates: 0 



I have seen about 30 users with such report. But no one called in for help yet. 

Has anyone seen this issue? 

Thanks. 

Dennis Xu 
Network Analyst 
Computing and Communication Services 
University of Guelph 
5198244120 x 56217