Thanks Simon, I've tried all of the other suggestions already and am 
still having trouble. Hopefully this util will do the trick.

-Nick
_____________________________________
Nicholas Pistentis
Manager, Student Technology Services
George Washington University
[log in to unmask]
202.994.6202

Simon Bell wrote:
> I put a link to the ccatroubleshooting.exe tool on our site. It's real small (20k).
> 
> http://cca.georgiasouthern.edu/data 
> 
> Simon
> 
> 
>>>>[log in to unmask] 9/13/2005 1:49 PM >>>
> 
> Hi everyone-
> 
> We're requiring the installation of Symantec Antivirus here, and for the 
> most part this has worked fine. However, we've seen a handful of 
> machines where the system passes the Symantec install check, but when 
> attempting to update the system, it gets an error that 'NortonAV is not 
> installed.' I've tried completely cleaning the system of Symantec 
> products and reinstalling, installing older versions of the program, and 
> adding the desired reg keys by hand, all to no avail. Has anyone else 
> seen this, or found a way around it?
> 
> Thanks,
> 
> Nick
> 
> _____________________________________
> Nicholas Pistentis
> Manager, Student Technology Services
> George Washington University
> [log in to unmask] 
> 202.994.6202
> 
> 
>