It appeared all of my Windows XP users were being blocked because the 
Windows Update check (cisco checks) failed. I have the requirement 
turned off right now. It's not clear if the failure was the result of 
one of the two reported failures, or something else. I've given Cisco 
the debug log from a failure. Hopefully they can figure it out, although 
it appears no one else is having this problem but me.

I HATE this product!

-Mike


On 05/01/2010 10:32 AM, Kurt Huenemann wrote:
> Mike,
>
> I see that our XP clients also "fail" these 2 checks, but those failures
> do not prevent them from passing the overall Windows_Update_Requirement.
> Given the if/and/or logic of these requirements, it can be perfectly
> okay to "fail" some individual checks, as long as the overall
> requirement is being met.
>
> Are your users being denied access because of these 2 items? That would
> be different from what I'm seeing here.
>
> HTH.
>
> Kurt
>
>
> Mike Diggins wrote:
>> I'm running CCA 4.1.6 CAM/CAS with the 4.1.10 Agent. This morning I
>> updated to the latest Cisco Checks, as I normally do once a month.
>> After doing so most (possibly ALL) of my Windows XP users are failing
>> the Windows Update check. Vista doesn't seem to be affected.
>>
>> Failed Checks list two, one of which seems to be XP 64 Bit related,
>> which I'm not running. The other relates to the file JScript.dll. It
>> seems to be looking for V5.9, but all my test XP systems are V5.8, and
>> Windows Update reports the systems are fully patched. Furthermore,
>> this same failed checked was reported before I updated, but the system
>> passed the check despite that!? I've opened a case with Cisco, but
>> just wondered if anyone else is seeing this?
>>
>> User: diggins Operating System: Windows XP Pro/Home Agent Version:
>> 4.1.10.0 Agent Type: Windows Agent
>>
>> System Name: PC128671511049 System Domain: n/a
>>
>> System User: Administrator User Domain: PC128671511049
>>
>> 1. Supported Antivirus Software NOT installed (Optional)
>> * Passed Checks:
>> av_inst_ANY_vendor
>> * Failed Checks:
>> * Not executed Checks:
>> * Description:
>> 2. Antivirus Definintions older than 30 days (Optional)
>> * Passed Checks:
>> mac_TrendMicro_Installed
>> * Failed Checks:
>> av_def_ANY, Antivirus Check [Any supported AV software up to date] see
>> Client AV Info for details
>> * Not executed Checks:
>> * Description:
>> 3. Install Microsoft Windows Updates (Mandatory)
>> * Passed Checks:
>> pc_Windows-XP-SP3
>> pc_XP_KB956844_MS09-046
>> pc_Windows-JScript-ver5_6
>> pc_XP_KB969947_MS09-065
>> pc_XP_KB971961_MS09-045_JS58
>> * Failed Checks:
>> pc_XP64, File Check [c:\windows\syswow64\kernel32.dll exists ]
>> pc_Windows-JScript-ver5_9, File Check [$SYSTEM_32\Jscript.dll later
>> than 5.9.0.0]
>> * Not executed Checks:
>> pc_KB952954_MS08-046_XP_SP3
>> pc_KB952954_MS08-046_XP_SP2
>> pc_Windows-XP-SP2-int
>> pc_XP_KB958869_MS09-062
>> pc_XP_KB971557_MS09-038
>> pc_Windows-XP-SP2
>> pc_KB958644_MS08-067_XP_SP3
>> pc_KB958644_MS08-067_XP_SP2
>> pc_XP_KB973525_MS09-055
>> pc_MSXML3_MS08-069_XP
>> pc_KB971633_MS09-028_XP
>> pc_XP_KB973507_MS09-037
>> pc_KB923789_MS06-069_XP_SP2
>> pc_IE8_0
>> pc_KB938127_MS07-050_XP_SP2_IE7_V2
>> pc_KB956802_MS08-071_XP
>> pc_IE7_0
>> pc_KB958687_MS09-001_XP
>> pc_KB961371_MS09-029_XP
>> pc_KB961371_v2_MS09-029_XP
>> pc_IE6_0
>> pc_Flash_6r79_Registered_LC
>> pc_Flash_6_0_79
>> pc_Flash_6r79_Registered_UC
>> pc_KB938127_MS07-050_XP_SP2_IE7
>> pc_KB960803_MS09-013_XP
>> pc_Windows-XP-SP3-int
>> pc_XP_MCE_KB973768_MS09-037
>> pc_XP_KB971961_MS09-045_JS57
>> pc_XP_KB971961_MS09-045_JS56
>> pc_XP_KB976325_MS09-072_IE8
>> pc_XP_KB976325_MS09-072_IE7
>> pc_XP_KB976325_MS09-072_IE6
>> pc_XP_KB973869_MS09-037
>> * Description:
>>
>> -Mike
>