Hey Justin,

I have seen that too on our setup. We have 3 AD Controllers and use
SSO for all of our faculty and staff members. Initially I used only a
single controller to handle SSO requests but when this problem started
to become more frequent I moved to a domain level SSO. This seems to
have fixed most of the problems but every so often we have someone
fallback to LDAP. The only thing that seems to be constant for us, in
this regard, is inconsistency. I'm hoping that with the next release
there are a number of little bug fixes like this that really hinder a
seamless CCA experience.

Jeremy Wood
Norwich University


On Mon, Jul 14, 2008 at 6:07 PM, Justin Howell <[log in to unmask]> wrote:
> I've had SSO authentication setup for many months with no problems. All of a
> sudden, near the end of last month, I'm getting some users that SSO has
> stopped working. Some users log into the domain and do SSO just fine; others
> are presented with the login box for the Clean Access agent. Any ideas? I
> don't think anything has really changed … the only thing of note even
> related to the auth server (Active Directory) is we migrated our user
> mailboxes to a new Exchange server. All the auth tests work fine. I can't
> find any commonality between the users having problems, or between those
> that aren't.
>
>
>
> Justin Howell
>
> Telecommunications Network Technician
>
> Solano Community College