Hi Daniel,

What is the TAC case number?

Philip-


On 9/12/08 9:01 AM, "Daniel Sichel" <[log in to unmask]> wrote:

> OK, I am desperate here. We are at the point where my boss has told me
> to return our Clean Access equipment and demand a refund because we
> cannot resolve an issue. I have a Windows executable that I use Clean
> Access to ensure is present on all Windows client machines and then run.
> The problem is I keep getting a stub agent failed to run the program
> error unless I am logged in with admin privileges. I have been going
> over and over the code signing and certificate issues with Cisco TAC. We
> are now at the point where they feel it SHOULD be working and are
> sending it at some point to the development team. Has anyone on the list
> ever had this issue and solved it? I am hoping we are overlooking
> something because this last issue comes at the end of a two year process
> of fighting bugs and architectural issues that have made this product a
> real albatross for us. I really want to get this solved so I don't have
> to start over with another product. Hi
> 
> Thanks for any help you can give. Sign me "Desperate in O'Neals" :o
> 
> Daniel Sichel, CCNP, MCSE,MCSA,MCTS (Windows 2008)
> Network Engineer
> Ponderosa Telephone (559) 868-6367