Mark,

For the users who show up on OUL, specifically an agent based user,  do
you see a MAC address for this user?

-Prem

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Mark Duling
Sent: Monday, April 23, 2007 5:15 PM
To: [log in to unmask]
Subject: Re: Certified devices list blank

Thanks for replying.  Sorry, I forgot to mention the details.  We are
inband virtual gateway mode.  Our users are a mix of agent and non-agent
(Macintosh).  At least 50% should have agents.

Mark


Cisco Clean Access Users and Administrators      
<[log in to unmask]> on Monday, April 23, 2007 at 5:09 PM
-0800 wrote:
>Are your users L3? If so, it would have been OK to see this before 4.0.
>Also, are your users Agent based or agentless?
>
>Thanks
>Prem
>
>-----Original Message-----
>From: Cisco Clean Access Users and Administrators 
>[mailto:[log in to unmask]] On Behalf Of Mark Duling
>Sent: Monday, April 23, 2007 3:30 PM
>To: [log in to unmask]
>Subject: Certified devices list blank
>
>We are using CCA 4.0.4 and our certified devices list has been almost 
>blank for a little while.  The problem began with 3.6.2, and the 
>problem persists after upgrading to 4.0.4.  Just now I checked it and 
>there was one user in the list.  Since there was only one user I did a
"clear all"
>but it still is not functioning properly.  Does anyone know how to 
>resolve this?