I just uninstalled/reinstalled CCA Agent and it resolved the issue on 
this machine... maybe the same will work for you?
_____________________________________
Nicholas Pistentis
Manager, Student Technology Services
George Washington University
[log in to unmask]
202.994.6202

Grzeczka, Timothy J. wrote:
> On Tuesday, I posted regarding a student having issues logging into
> Clean Access. When she signs in, she is immediately forced off. I ran a
> few spyware and virus scans on the machine to be sure there was nothing
> wrong with it and it passed every scan. I then logged in as my username
> and was able to stay logged in with no problem.
> 
> I returned the laptop to the student this morning and she called back
> within a few minutes reporting the same issue. Within seconds of
> pressing OK on the "login succeeded" screen, she is asked to login
> again. I checked our Clean Access Agent Reports and the last report for
> her username is 3/31/2006 (a success).
> 
> Here's where it gets interesting. I checked the Event Log and found two
> entries. First is the student's successful login:
> 
> -----
> 
> Category - Authentication 
> Time - 2006-04-19 10:38:24
> Event - [00:12:3F:81:BA:98 ## 10.0.51.173] - o'colaur - Successfully
> logged in, Provider: DOM, Access point: N/A, Network: N/A
> 
> -----
> 
> Then I find this entry about two seconds later:
> 
> -----
> 
> Category - Authentication
> Time - 2006-04-19 10:38:26
> Event - [00:12:3F:81:BA:98 ## 10.0.51.173] o'colaur - Forcefully logged
> out by administrator
> 
> -----
> 
> This combination of entries is present for this user "o'colaur" from
> about April 6th onward. I checked with the other admin and we haven't
> made any changes to our checks and config in a while. We're running
> Version 3.5.10 of CCA and the student has the 3.5.13 agent installed.
> None of our other 270 or so users have reported this.
> 
> My only though was maybe the quote in her username might be causing some
> issues, but she's been using this login name since we rolled CCA out
> last year.
> 
> Any thoughts or ideas are welcome.
> 
> 
> 
> 
>  
> Timothy Grzeczka
> Network Analyst
> Dominican University
> [log in to unmask]
> Voice - (708) 524-6568
> Fax - (708) 488-5111
> 
> 
>