We have decided to fly by the seat of our CCA and leave automatic
updates on, mostly because with the political climate aroudn here I
dont know if I'd ever be allowed to turn it back on. So far 3.5.7
has caused zero issues. We have had a rash of PC's this weekend that
couldn't install the latest Symantec LiveUpdate definitions. An
LU6001 error, looks like they are downloading the update successfully
but it won't apply to their PC's. All of these machines could
previously accepts def updates. Not directly Perfigo related but if
anyone had a tip... I haven't actually gotten my hands on one of the
machines to do any testing so maybe it will be a PEBKAC quick fix
(Problem Exists Between Keyboard and Chair).
Ryan Dorman, CCNP
Network Communications Specialist
Millersville University
717.871.5883
[log in to unmask]
On Sep 12, 2005, at 8:55 AM, Brian Beausoleil wrote:
> I have a test vlan set up in my office. I just tested the McAfee
> update and
> it worked fine on 3.5.7. We were using the 3.5.4 client with the
> 3.5.6
> upgrade patch when we found out there was a problem. Before I re-
> enable the
> update rule, I will test it out on a few more machines. It appears
> to be
> fixed so far though.
>
> ---------------------------------------
>
> Brian Beausoleil
> Network Services
> Southern CT State University
> [log in to unmask]
> (203) 392-6109
>
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List
> [mailto:[log in to unmask]] On Behalf Of King, Michael
> Sent: Friday, September 09, 2005 5:46 PM
> To: [log in to unmask]
> Subject: 3.5.7
>
> 3.5.7 hit the download site today....
>
> I'm sure most people have done the same as us, and disabled automatic
> upgrades... So people with test networks, let us know...
>
>
>> -----Original Message-----
>> From: Perfigo SecureSmart and CleanMachines Discussion List
>> [mailto:[log in to unmask]] On Behalf Of Duguay, Gerard
>> Sent: Friday, September 09, 2005 12:52 AM
>> To: [log in to unmask]
>> Subject: Re: CCA 3.5.5 and McAfee DAT 4577
>>
>> Latest update from TAC is that 3.5.5 has a major bug,
>> blocking McAfee auto-updates by locking-up the scan.dat file.
>> They are working on a fix and anticipate client version 3.5.7
>> by next Monday.
>>
>> - Gerard
>>
>> Gerard P. Duguay
>> CIS, Seattle Pacific University
>> 206.281.2431
>> gerard(at)spu.edu
>> <><
>>
>> -----Original Message-----
>> From: Perfigo SecureSmart and CleanMachines Discussion List
>> [mailto:[log in to unmask]] On Behalf Of Pender, Anne
>> Sent: Thursday, September 08, 2005 2:09 PM
>> To: [log in to unmask]
>> Subject: Re: CCA 3.5.5 and McAfee DAT 4577
>>
>> This "scan.dat is locked or missing" has been the bane of my week.
>>
>> We started seeing this error on Tuesday after agent 3.5.6
>> came out (we had left the defaults so it went to everybody
>> without our getting to do any testing). Finally traced the
>> error to the new agent version, and have spent today helping
>> students back out to 3.5.4 (via a batch file that uninstalls
>> the bad before installing the good, wrapped up in a
>> self-extracting zip).
>>
>> I won't know for sure that this has fixed it until enough
>> people get downgraded that I feel safe switching the DAT
>> requirement back to presenting the "update" button - right
>> now it is presenting a link to a web page, which then links
>> to the McAfee xDAT, which is able to update the DAT version -
>> though a reboot is required.*
>>
>> It hasn't been the best week. The fact that you're seeing errors
>> with
>> 3.5.5 does not make me happy. Cisco assured us that 3.5.5
>> did not have any of these issues, so 3.5.5 is now what you
>> download from our server if you do a web login - though not
>> too many should be doing that now.
>>
>> -Anne
>>
>> * Actually the xDAT is wrapped up with a batch file now too,
>> because we had a number of folks somehow end up with
>> correctly updated DATs files on the hard drive, but the
>> registry a version back, so VirusScan denied it needed
>> updates while Clean Access insisted it did. No idea if/how
>> this is related to the other problems this week.
>>
>> --
>> Anne Bower Pender
>> Computing Support Analyst, Student Services Information
>> Technology Services, Davidson College [log in to unmask]
>>
>>
>> -----Original Message-----
>> From: Perfigo SecureSmart and CleanMachines Discussion List
>> [mailto:[log in to unmask]] On Behalf Of Duguay, Gerard
>> Sent: Thursday, September 08, 2005 3:50 PM
>> To: [log in to unmask]
>> Subject: CCA 3.5.5 and McAfee DAT 4577
>>
>> We are running CCA (v3.5.5 across the board) and have
>> suddenly run into errors with people trying to run McAfee
>> updates -specifically to today's
>> 4577 dat.
>>
>> # Any AV Definitions Check (Mandatory)
>> * Passed Checks:
>> * Failed Checks:
>> av_def_ANY, Antivirus Check [Any supported AV software
>> up to date]
>> * Not executed Checks:
>>
>> On the client machine, they get an error that update failed
>> because "scan.dat is locked or missing."
>>
>> This is odd in that McAfee updates have been working without
>> error. I have machines that updated to dat 4576 yesterday
>> just fine. Today they are failing with 4577.
>>
>> Is anyone else seeing this issue? Suggestions?
>>
>> - Gerard Duguay
>> CIS, Seattle Pacific University
>>
>
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