Very similar to a post in July .... we never did get our blackberry 8820 
working with our Clean Access system ... we now have a Blackberry Bold 
on loan to us for a few days - it seems no matter what "Browser 
Identification" setting we pick out of the 3 possible - Blackberry, 
Firefox, or Internet Explorer - the user (once authenticated with id and 
password) is prompted to to Download Clean Access Agent .."

So, the blackberry appears to be a Windows-based system, as far as Clean 
Access is concerned.

Does anyone know of any settings, browser, or otherwise, to allow the 
blackberry bold/9000 to work - that is - to *not* appear as a Windows 
device?

We do *not* want to go down the road of having people try out other 3rd 
party browsers (e.g. Opera) to try to get this to work!


Thanks,

Gerry Gysbers
Network Analyst
McMaster University



  ======== previous post - somewhat similar problem =============


Gerry Gysbers wrote:
> 
> We have a demo/loaner Blackberry 8820 at the moment, that we are using 
> ... and it *almost* seems to work, with Clean Access.  This appears to 
> be more of a browser setting issue or an emulation issue, than a Clean 
> Access problem, per se ...
> 
> We can get to the point where we are asked to to accept the AUP 
> (Acceptable Use Policy) but we then cannot click/select any of the buttons!
> 
> If anyone is using 8820's, and has a recommended template/list of 
> browser or configuration settings, please let us know ...
> 
> 
> Thanks,
> 
> Gerry Gysbers
> Network Analyst
> McMaster University
> 
>