I'm troubleshooting something similar right now. Windows Vista Home 
premium running on a Toshiba laptop. Crashes each time I try to start the 
Agent. I believe it is running the Avira AV software too. It's using 
English settings though, not Italian. I'm going to have another look later 
today.

-Mike


On Wed, 19 Sep 2007, Caines, Max wrote:

> I currently have a problem with a Sony laptop running Vista Home Premium in
> Italian. Every time the agent starts, it crashes, and the event log says the
> agent caused an access violation (0xc0000005). It's running Avira
> anti-virus, and Sony's Vaio environment, and that's about all. I've raised a
> TAC case about this and sent in a debug log, but I wondered if anyone else
> had seen this behaviour and had any ideas. I would like to give the student
> a solution. Unfortunately I don't understand much of the Italian, which
> doesn't help.
>
> Max Caines
> IT Services, University of Wolverhampton
> Wolverhampton, West Midlands WV1 1SB
> Tel: 01902 322245 Fax: 01902 322777
>
>


             _________________________________________

Mike Diggins       			Voice:  905.525.9140 Ext. 27471
Network Analyst, Enterprise Networks    FAX:    905.528.3773
University Technology Services 		E-Mail: [log in to unmask]
McMaster University, Hamilton, Ontario