We are experiencing a very similar problem that has shown up and are trying
to get some details about the problem.

Kevin Schukraft

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of THETFORD, CHARLES
Sent: Thursday, November 09, 2006 3:07 PM
To: [log in to unmask]
Subject: Re: Login failed

On this Login failed message there is no logout or cancel button.

 

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of McCarter, Meranda
Sent: Thursday, November 09, 2006 2:03 PM
To: [log in to unmask]
Subject: Re: Login failed

Ive figured out that in order for it to show the machine in the Reports
section, the computer needs to either time out of the temporary role or log
out of clean access. It does not show up if you kick them out, so you have
to do it by hitting log off on the agent on the computer.

      Meranda McCarter
 Infrastructure Technician
Sullivan University System
   (502) 456-6504 Ext. 626
 [log in to unmask]



-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of THETFORD, CHARLES
Sent: Thursday, November 09, 2006 2:59 PM
To: [log in to unmask]
Subject: Login failed

Well I have a new problem I have not seen before.  When trying to log into
CCA I get the message "Login Failed".  There is no explanation as to why.
No failed checks or anything.  It puts the machine into the Temporary role
and never shows up in the Clean access reports to show the detail.  There is
no cancel button or anything to force it into the reports.

Any suggestions??

Chuck Thetford
TWU