We are having the same problem here. Any help would be great.
-----Original Message-----
From: Perfigo SecureSmart and CleanMachines Discussion List
[mailto:[log in to unmask]] On Behalf Of Wilson, Julie
Sent: Tuesday, September 06, 2005 10:07 AM
To: [log in to unmask]
Subject: Re: Agent 3.5.6
Since 3.5.6 our users are having to uninstall it and reinstall 3.5.4 to
be able to get on the network. After installing or upgrading to 3.5.6
they keep getting an error Clean Access server is not available on the
network. After fiddling with it I finally got the CCA login page to
come up and when we try to login it comes up with and API error. Anyone
else having this issue?
Julie A. Wilson
IT Manager - System Administration Team
Eastern Illinois University
217-581-7808
-----Original Message-----
From: Perfigo SecureSmart and CleanMachines Discussion List
[mailto:[log in to unmask]] On Behalf Of Ryan Dorman
Sent: Tuesday, September 06, 2005 9:40 AM
To: [log in to unmask]
Subject: Re: Agent 3.5.6
Somethign funky must have happened here and the packet fairies flew
away... by the time I got the laptop here in our test lab it worked
just fine. Dont know what was different, I've asked he student to
try it again in his dorm room so we'll see if there are any results
from that.
Ryan Dorman, CCNP
Network Communications Specialist
Millersville University
717.871.5883
[log in to unmask]
On Sep 6, 2005, at 9:57 AM, Joyce, Todd N wrote:
> I had that issue with 1 student so far. I loaded and reloaded to no
> avail. I put 3.5.4 back and had the same problems. I just worked
> on his
> machine again. I kicked his username and certified device. I added
> his
> mac address to a filter that allowed. I then had the login and logout
> buttons back. I removed and reloaded again to make sure all was
> working. I even tried different CASs and it still worked.
>
> todd
>
> Todd Joyce
> Network Services
> Radford University - The Smart Choice
> [log in to unmask]
> (540) 831-7777
>
> There is no good way to bring a cupcake to work.
> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List
> [mailto:[log in to unmask]] On Behalf Of Ryan Dorman
> Sent: Tuesday, September 06, 2005 9:41 AM
> To: [log in to unmask]
> Subject: Re: Agent 3.5.6
>
> We have two or three users with problems after the 3.5.6 install.
> One has the Login option grayed out and the other can't complete the
> update.
>
> Anyone else?
>
> Ryan Dorman, CCNP
> Network Communications Specialist
> Millersville University
> 717.871.5883
> [log in to unmask]
>
>
> On Sep 6, 2005, at 9:39 AM, Ed Loebach wrote:
>
>
>
>> I installed 3.5.5 over the weekend. I had some problems with
>> students installing the 3.5.5 client, however when I moved to the
>> 3.5.6 client those problems went away.
>> On Tuesday, September 06, 2005 7:10 AM, Simon Bell wrote:
>>
>>
>>
>>>
>>> Date: Tue, 6 Sep 2005 08:10:54 -0400
>>> From: Simon Bell
>>> To: [log in to unmask]
>>> Subject: Re: Agent 3.5.6
>>>
>>> I don't think there's an easy way. I got caught with this while on
>>> 3.5.3.1. I had a requirement that everyone use the 3.5.3 agent but
>>> neglected to have exclude agent updates with the normal updates.
>>> Needless to say I had to remove that requirement since students
>>> were now running 3.5.4.
>>>
>>> Simon
>>>
>>>
>>>
>>>
>>>>>> [log in to unmask] 9/3/2005 11:52 AM >>>
>>>>>>
>>>>>>
>>>>>>
>>> Any Idea's on how to get the update patch off of the Manager?
>>>
>>> It seems we can only edit (configure) the setup program, not the
>>> patch
>>> program.
>>>
>>> -----Original Message-----
>>> From: Perfigo SecureSmart and CleanMachines Discussion List
>>> [mailto:[log in to unmask]] On Behalf Of Hague, Jeff
>>> Sent: Saturday, September 03, 2005 11:14 AM
>>> To: [log in to unmask]
>>> Subject: Re: Agent 3.5.6
>>>
>>> Agreed, but you do have the option to tell it not to download
>>> updates to
>>> the Manager, Server and Agents. I think that provides a viable
>>> option.
>>>
>>> Jeff
>>>
>>> -----Original Message-----
>>> From: King, Michael [mailto:[log in to unmask]]
>>> Sent: Sat 9/3/2005 10:36 AM
>>> To: [log in to unmask]
>>> Cc:
>>> Subject: [PERFIGO] Agent 3.5.6
>>>
>>>
>>>
>>> I got Agent 3.5.6 last night (auto Update)
>>>
>>> Anyone know what it fixed? (No release notes on Cisco's Site,
>>> no
>>> download on Cisco's site as well)
>>>
>>> I seriously think they don't understand that the first week of
>>> September, last week of August is a very bad time for us to have
>>> patches
>>> and new releases coming out.
>>>
>>>
>>>
>>>
>>
>>
>>
>> Ed Loebach
>> Residence Hall Support Technician
>> Hendrickson Center 4G
>> (507)457-1433
>>
>>
>
>
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