Nick,
So far, I have seem one user and I have temporarily white-listed him. I
hoped that TAC could help, but you saw my answer. Here, it seems that
the agent works fine on Vista 64-bit but, as you stated, CCA is not
checking for patches on those Oss.
Thanks for any help with this,
Bruce Osborne
Liberty University
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Nick Chong
(nchong)
Sent: Tuesday, July 03, 2007 12:32 PM
To: [log in to unmask]
Subject: Re: [CLEANACCESS] Xp-64-Bit Supported?
Bruce,
Oh..this is XP, not Vista.
...hmmm, we will need to figure this.
Can you do a manual user registration into the filter list for now?
Sorry about that......i guess new PCs are shipping with XP still instead
of Vista..
Nick
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Osborne, Bruce W.
(NS)
Sent: Tuesday, July 03, 2007 9:18 AM
To: [log in to unmask]
Subject: Re: Xp-64-Bit Supported?
Nick,
Will it install on 64-bit XP? That's my problem right now with 4.1.1.0.
See my message from June 29 for a graphic of the agent error.
Thanks,
Bruce Osborne
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Nick Chong
(nchong)
Sent: Tuesday, July 03, 2007 11:21 AM
To: [log in to unmask]
Subject: Re: [CLEANACCESS] Xp-64-Bit Supported?
Hey Bruce,
Yes, it will install but won't check.
We are looking to add it - let me see if I can get you a concrete answer
on timing. There are a few exciting features coming and would have to be
after those.
It is noted here:
http://www.cisco.com/en/US/products/ps6128/products_device_support_table
09186a00807600e1.html#wp46282
Aplogize for the delay in adding this nonetheless, Nick
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Osborne, Bruce W.
(NS)
Sent: Tuesday, July 03, 2007 4:04 AM
To: [log in to unmask]
Subject: Re: Xp-66-Bit Supported?
Here is the response from TAC:
Osborne, Bruce W. (NS) wrote:
> Russ,
>
> You mean Vista 64-bit is not supported? There is a check to allow
> Vista 64-bit in CCA.
>
> Since all modern PCs now have 64-bit processors, that is a serious
> oversight by Cisco!
>
Hi Bruce,
The 64 bit machines work fine, but we do not officially support the
agent on 64bit OS'. If the 32 bit version of the OS is loaded on the
machine CCA should still work just fine.
If this is a major issue for your organization, I would encourage you to
contact your account team as they are the folks who are able to help you
drive this to resolution.
Please let me know if there's anything else I can do to help out here.
Thanks,
Russ
So it looks like 6b-bit Xp and 64-bit versions of Vista are not
supported by Clean Access. What is the timeline for providing this
support? I see no warnings of this lack of support in the documentation.
Bruce Osborne
Liberty University
-----Original Message-----
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