We've had this for a long time now. Even for machines without filters. 
Sometimes we've found that kicking them and having them log back in 
works, but otherwise we just figure it out a different way.

-Ben

Ben Fielden
ISS Student Technology Services
The George Washington University



Isabelle Graham wrote:
> I know having a filter for the device will cause this, even if the 
> filter is set to CHECK (i.e. it still runs posture assessment).
> ----
> Isabelle Graham
> Information Security
> American University
>
> William Blake wrote:
>> We have this problem as well, any solutions?
>>
>>
>> -------------------------------------------------
>> William Blake
>> Abercrombie & Fitch
>> Network Architecture
>> 614.283.7053
>> 614.946.4131
>>
>>
>>
>>                                                                            
>>              David 
>> Pifer                                                                
>> <David.Pifer@INDS                                             
>>              
>> TATE.EDU>                                                  To 
>>              Sent by: Cisco            
>> [log in to unmask]                  Clean 
>> Access                                               cc              
>> Users and                                                     
>>              Administrators                                        
>> Subject              <CLEANACCESS@LIST         Users not appearing in 
>> the Reports               
>> SERV.MUOHIO.EDU>                                              
>>                                                                            
>>                                                                            
>>              04/15/2009 
>> 02:13                                                           
>> PM                                                            
>>                                                                            
>>                                                                            
>>              Please respond 
>> to                                                             Cisco 
>> Clean                                                             
>> Access Users and                                              
>>               
>> Administrators                                               
>>              
>> <CLEANACCESS@LIST                                             
>>              
>> SERV.MUOHIO.EDU>                                              
>>                                                                            
>>                                                                            
>>
>>
>>
>>
>> We have a number of machines that are not appearing the reports section
>> CCA. This is noticed when a user can’t pass the login process and we 
>> wanted
>> to see what patch is missing. However the user, mac address and IP 
>> are not
>> locatable in the REPORTs. Any one else had this happen?
>>
>>
>>
>>
>>
>> CCA version 4.1.6
>>
>>
>> Clients are 4.1.7 windows machines.
>>
>>
>>
>>
>>
>>
>> David L. Pifer - N9YNF - CCNA
>>
>>
>> TIS Network Engineering Services
>> Indiana State University, Office of Information Technology
>> 210 N. 7th St., Rankin Hall R044, Terre Haute, IN 47809
>> 812.237.2923 office  812.237.4361 fax
>>
>>
>> (Embedded image moved to file: pic15141.jpg)CCNA
>>
>>
>>
>>
>>
>> Indiana State University and the Office of Information Technology would
>> like for you to know:
>> ***
>> This email, and any attachments, thereto, is intended only for use by 
>> the
>> addressee(s) named
>>
>>
>> herein and may contain privileged and/or confidential information.  
>> If you
>> are not the intended
>>
>>
>> recipient of this email, you are hereby notified that any dissemination,
>> distribution or copying of
>>
>>
>> this  email, and any attachments thereto, is strictly prohibited.
>> ***
>> A full disclosure of ISU and OIT Official Computing Policies and 
>> Procedures
>> is available at
>>
>>
>> http://www.indstate.edu/oit/official_docs/compolicy.html
>> ***
>>
>>
>>
>>