I wouldn't hold your breath.  I just opened a TAC case today and was  
told by the CSR that "this is the busiest department, so it may take  
a while for them to get to you."

More constructively, keep in mind that Software Update is turned on  
by default in OS X, so if they are connected to the network, they  
should be getting nagged by the update screen at least once a week.   
What I've seen in practice is that students tend to go ahead and  
update when it tells them to.

Michael Grinnell
Network Security Administrator
The American University
e-mail: [log in to unmask]

On Sep 29, 2005, at 5:15 PM, John Stauffacher wrote:

> Anyone know when Cisco is going to be releasing the MacOS X client  
> we were promised? The release of "critical" patches today from  
> Apple reminds me that, these users are still vulnerable, and sadly  
> may not even know it -- and may need a little bit more convincing  
> than their windows counterparts.
>
> -- 
> John Stauffacher, CISSP
> Network Administrator
> Chapman University
> [log in to unmask]
> ph: 714.628.7249
> "It's amazing how much you take for granted when you already know  
> what you are doing."
> "there is no /usr/local on my C:\ drive!"
>
>