We just upgraded from 4.0.2 to 4.0.3.2. over the weekend and everything
went fine, users were connecting w/o problems, etc. This morning I
remembered reading how after upgrading, others noticed their web admin
password on each CAS was reset. I checked mine and sure enough, they
were changed again. After changing them, I noticed users showing up as
VLAN N/A and 00:00 for their MACs. Deleted and recreated the managed
subnets, seems to have fixed the problem. Any idea why changing the web
admin password on my CASs would cause this problem?

Simon

>>> 
From: 	Simon Bell <[log in to unmask]>
To:	<[log in to unmask]>
Date: 	9/3/2006 5:13 PM
Subject: 	Re: CCA 4.0.2.0 -> 4.0.3.0 Upgrade

Humm... I just noticed this problem too. This wasn't an issue
imediatly
after the upgrade, I've been running 4.0.2 for a few weeks now. But
I'm
seeing it now. We upgraded from 3.5.8 to 4.0.0, then to 4.0.2. We were
running 4.0.2 during move in, the middle of Aug, and have had one
Certified Device list clear. We've got another scheduled for tomorrow
morning, I'll check it then too.

I posted on Friday in regards to a couple others having a Certified
Device timer reset problem that during a manual device clear I noticed
that not all devices dropped out. This seems to coinside with the
problem I'm seeing now. The only devices showing up with VLAN
attributes
are those sharing the Main subnet.

Simon

>>> Anthony Maszeroski <[log in to unmask]> 08/31/06 10:19 AM
>>>
Just did the upgrade this morning. We're running in Real-IP Gateway
mode. Everything went smoothly except all non-agent users were showing
up with a MAC of "00:00:00:00:00:00" and both agent and non-agent
users
showed up with a VLAN of "N/A". This was fixed by deleting all managed
subnets and then recreating them. I recall having to do this between
our
3.6.x -> 4.0.0 upgrade as well. Is this a known bug?

-- 
- Anthony Maszeroski
-----------------------------------
Network Security Specialist
The University of Scranton
email : [log in to unmask] 
phone : 570-941-4226
-----------------------------------