CLEANACCESS Archives

November 2006

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Subject:
Re: Login failed
From:
"Rajesh Nair (rajnair)" <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Thu, 9 Nov 2006 13:21:40 -0800
Content-Type:
text/plain
Parts/Attachments:
text/plain (81 lines) 
Charles,

Please open a TAC case.  You will in all likelihood be asked to provide
the agent debug log for a login attempt where the "Failed Login"
happens.  
Once we get the agent log, we can determine the cause of this message. 

-Rajesh.

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of THETFORD, CHARLES
Sent: Thursday, November 09, 2006 12:46 PM
To: [log in to unmask]
Subject: Re: Login failed

Yes, I turned it off.  I think something on the machine is blocking it,
I just have not seen the Login failed message without any other error
number or message.


 

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Patel, Amish
Sent: Thursday, November 09, 2006 2:41 PM
To: [log in to unmask]
Subject: Re: Login failed

Just a thought, have you checked the users firewall to make sure it's
not blocking anything?

Amish Patel
Sr. Help Desk Support
The John Marshall Law School
[log in to unmask]
312-427-2737 x491

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of THETFORD, CHARLES
Sent: Thursday, November 09, 2006 2:35 PM
To: [log in to unmask]
Subject: Re: Login failed

I successfully logged in with my laptop with the same username, on the
same port.  

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of King, Michael
Sent: Thursday, November 09, 2006 2:29 PM
To: [log in to unmask]
Subject: Re: Login failed

 Login Failed Means exactly that.

The client failed to login.

Either the username / password is invalid The CCAM cannot talk to the
User/Pass datastore.  (Active Directory, LDAP, etc)


Use the Auth Test to further diagnose this

> -----Original Message-----
> 
> -----Original Message-----
> From: Cisco Clean Access Users and Administrators 
> [mailto:[log in to unmask]] On Behalf Of THETFORD, 
> CHARLES
> Sent: Thursday, November 09, 2006 3:07 PM
> To: [log in to unmask]
> Subject: Re: Login failed
> 
> On this Login failed message there is no logout or cancel button.
> 
>  
>

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