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August 2012

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Subject:
From:
Dan Taube <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Tue, 21 Aug 2012 22:20:58 +0000
Content-Type:
text/plain
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No, it was the 4.9.1.6 update from a 4.9.1.5 agent we had before August.

-----Original Message-----

From: Jeffrey Thullen <[log in to unmask]>

Sender: Cisco Clean Access Users and Administrators

 <[log in to unmask]>

Date: Tue, 21 Aug 2012 17:38:54 

To: <[log in to unmask]>

Reply-to: Cisco Clean Access Users and Administrators

 <[log in to unmask]>

Subject: Re: Slow login for Windows users



What was the update? Is it a newer agent version than 4.9.1.6? If so,

is it acessible on CCO?



On Tue, Aug 21, 2012 at 4:59 PM, Dan Taube <[log in to unmask]> wrote:

> TimB - We detected this issue before our start up and did in fact test using

> the previous 4.8 agent we had and it showed expected authentication times.

>

> However, working with Cisco in a TAC they indicated that there was an update

> to the 4.9.1.6 agent for resolution so we moved forward. In our lab machines

> we had authentication times around 20 seconds and posture assessment around

> another 20 seconds, but as students came onto campus we have had reports of

> up to several minutes.

>

> Dan

> --

> Dan Taube

> Illinois State University

>

>

> On 8/21/12 1:40 PM, Deborah Hovey Boutchyard (dhovey) wrote:

>>

>> My servers are still 4.8.1 -

>>

>> -----Original Message-----

>> From: Cisco Clean Access Users and Administrators

>> [mailto:[log in to unmask]] On Behalf Of Byrnes, Timothy A.

>> Sent: Tuesday, August 21, 2012 2:26 PM

>> To: [log in to unmask]

>> Subject: Re: Slow login for Windows users

>>

>> Deb

>>

>> Are your servers on 4.9.x, and you're saying that simply using the 4.8.3.3

>> windows agent solved the issue?

>>

>> TimB

>>

>> -----Original Message-----

>> From: Cisco Clean Access Users and Administrators

>> [mailto:[log in to unmask]] On Behalf Of Deborah Hovey

>> Boutchyard (dhovey)

>> Sent: Tuesday, August 21, 2012 1:49 PM

>> To: [log in to unmask]

>> Subject: Re: Slow login for Windows users

>>

>> We rolled back the Agent required and that solved the problem for now-  we

>> rolled to 4.8.3.3 -

>>

>> Deb

>> UMW

>>

>> -----Original Message-----

>> From: Cisco Clean Access Users and Administrators

>> [mailto:[log in to unmask]] On Behalf Of Bill Blake

>> Sent: Tuesday, August 21, 2012 1:22 PM

>> To: [log in to unmask]

>> Subject: Re: Slow login for Windows users

>>

>> Are you doing a Windows update check?  I have noticed that can cause long

>> logins such as you are describing.  I would try disabling it and seeing if

>> it speeds up as a test.

>>

>>

>>

>>

>> -----Original Message-----

>> From: Cisco Clean Access Users and Administrators

>> [mailto:[log in to unmask]] On Behalf Of Byrnes, Timothy A.

>> Sent: Tuesday, August 21, 2012 1:19 PM

>> To: [log in to unmask]

>> Subject: Re: Slow login for Windows users

>>

>> Any more info on this issue?  I haven't heard any complaints here (4.8.2),

>> but I need to upgrade for OSX 10.8 support and am curious if this is limited

>> to 4.9.1 installations.

>>

>> Timothy Byrnes

>> Network Security Engineer

>> Towson University / OTS

>> Desk: 410.704.3813

>> [log in to unmask]

>>

>> -----Original Message-----

>> From: Cisco Clean Access Users and Administrators

>> [mailto:[log in to unmask]] On Behalf Of Kurt Huenemann

>> Sent: Friday, August 17, 2012 4:47 PM

>> To: [log in to unmask]

>> Subject: Re: Slow login for Windows users

>>

>> I'm told that we're feeling it here too.  FWIW, we're on NAC 4.9.1.

>>

>> Kurt E. Huenemann

>> Assoc. Vice President for Information Resources Heidelberg University

>> 310 East Market Street

>> Tiffin, Ohio 44883

>> 419.448.2351

>> [log in to unmask]

>>

>> Do not ever e-mail your password to anyone.

>> CNIT will never ask for your password in an e-mail.

>>

>>

>>

>> On Fri, Aug 17, 2012 at 2:14 PM, Daniel Albaugh <[log in to unmask]>

>> wrote:

>>>

>>> The last several days our Windows users are complaining of slow NAC

>>> agent login.  Our Mac users can be logged in through the NAC agent in

>>> about 15 secs once they enter their name and password and press

>>> return.  Our Windows users are taking over 70 seconds to get logged in

>>> when they used to take just 15-20 seconds.  Any one else suddenly

>>> having this issue?  Last Tuesday was patch Tuesday for Microsoft (I

>>> believe) and maybe there was an update that has affected just our

>>> Windows users so I'll

>>> have to check into that.   At first I thought it might have something to

>>> do with being part of our

>>> domain but removing a machine from the domain had no effect.  Any

>>> thoughts are appreciated.


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