Hi Don,
Your manager and server both need to be at 4.7.1 also. The details are in the "Support Information for Cisco NAC Appliance Agents, Release 4.5 and Later"
http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html
For Windows 7 and SL support, you have to have your Manager, Server at 4.7.1 and the agent at 4.7.1.5xx
>
>
> -----Original Message-----
> From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of Mike Diggins
> Sent: Friday, November 27, 2009 7:04 AM
> To: [log in to unmask]
> Subject: Re: Announcing NAC Release 4.7.1 availability!!
>
>
> That's odd, the release notes state Windows 7 64 bit is supported. Have
> you asked Cisco about this?
>
> ------
> In Cisco NAC Appliance Release 4.7(1), the Cisco NAC Agent version
> 4.7.1.511 has been enhanced to feature support for the Windows 7 client
> machine operating systems:
>
> Windows 7 Professional (32- and 64-bit)
>
> Windows 7 Ultimate (32- and 64-bit)
>
> Windows 7 Enterprise (32- and 64-bit)
>
> Windows 7 Home Premium (32- and 64-bit)
>
> Windows 7 Home Basic
>
>
> Mac OS X Agent Version 4.7.1.506
>
> In Cisco NAC Appliance Release 4.7(1), the Mac OS X Agent version
> 4.7.1.506 has been enhanced to feature login and posture assessment
> support for 32- and 64-bit Mac OS 10.6 (Snow Leopard) client machines.
> -------
>
> -Mike
>
>
>
> On Fri, 27 Nov 2009, Don Click wrote:
>
>> I can confirm that Windows7 64 bit IS NOT supported. I get an error "Agent user operating system is not supported"..
>>
>> so frustrating. This problem of OS support shouldnt be a problem. Cisco has relationships with Apple and Microsoft, and should be able to get a new client out the door before these OS's hit the streets.
>>
>> -----Original Message-----
>> From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of Isabelle Graham
>> Sent: Wednesday, November 25, 2009 8:45 AM
>> To: [log in to unmask]
>> Subject: Re: Announcing NAC Release 4.7.1 availability!!
>>
>> Can you confirm that Windows 7 and OS X 10.6 (Snow Leopard) support will not be added to the 4.1.x
>> line (software license) of CCA?
>>
>> ----
>> Isabelle Graham
>> Information Security
>> American University
>>
>> manidu wrote:
>>> Dear Customers,
>>>
>>> Cisco Policy Management Business Unit (PMBU) is pleased to announce the
>>> availability of Cisco NAC Release 4.7.1,
>>> which delivers support for end-clients running Microsoft Windows 7 and Apple
>>> Macintosh OS 10.6 (Snow Leopard).
>>> As well as providing support for these operating systems, the release of
>>> Cisco NAC Release 4.7.1 reflects changes in
>>> both NAC release targets and the PMBU development organization.
>>>
>>> These changes � including the creation of a separate NAC sustaining
>>> engineering team - are designed to expedite and issue
>>> update releases of NAC as new OS�, service packs, hot fixes, browsers, and
>>> security software versions become available.
>>>
>>> Additional Information
>>>
>>> Release 4.7.1 software download
>>> http://tools.cisco.com/support/downloads/go/Model.x?mdfid=282775055&mdfLevel
>>> =Software%20Version/Option&treeName=Security&modelName=Cisco%20NAC%20Applian
>>> ce%204.7.1&treeMdfId=268438162
>>>
>>> To accompany the CCO post of Cisco NAC Appliance Release 4.7(1), the
>>> following documentation is also available to support
>>> the release image(s):
>>>
>>> Release Notes for Cisco NAC Appliance, Version 4.7(1)
>>> http://www.cisco.com/en/US/docs/security/nac/appliance/release_notes/47/47rn
>>> .html
>>> Support Information for Cisco NAC Appliance Agents, Release 4.5 and Later
>>> http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntspr
>>> t.html
>>> Cisco NAC Appliance � Clean Access Manager Configuration Guide, Release
>>> 4.7(1)
>>> http://www.cisco.com/en/US/docs/security/nac/appliance/configuration_guide/4
>>> 7/cam/47cam-book.html
>>> Cisco NAC Appliance � Clean Access Server Configuration Guide, Release
>>> 4.7(1)
>>> http://www.cisco.com/en/US/docs/security/nac/appliance/configuration_guide/4
>>> 7/cas/47cas-book.html
>>> Cisco NAC Appliance Hardware Installation Guide, Release 4.7(1)
>>> http://www.cisco.com/en/US/docs/security/nac/appliance/installation_guide/ha
>>> rdware/47/47hwinstal.html
>>> If the documents do not appear at the above URLs when you receive this
>>> message, please give it some time for these documents to go live on
>>> Cisco.com.
>>>
>>>
>>> Happy Thanksgiving !!
>>> Mahesh Naidu
>>> PMBU Product Manager
>>>
>>>
>>
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