I had seen this issue with a Windows 7 machine as well at the start of 
this semester using the 4.7.1 agent installer. After opening a TAC I 
shortly received the response of:

"The error you are seeing is an Microsoft error, below Microsoft link 
gives more insight into the this http://support.microsoft.com/kb/970652"

Dan Taube
Call Center Supervisor :: Associate IT Support
University Computer Help Desk :: Illinois State University
309-438-8985 [direct] :: 309-438-4357 [support]
[log in to unmask]



Mike Diggins wrote:
> I have one Windows 7 Home Premium 64 bit computer, belonging to a 
> student, that refuses to successfully install the latest 4.7.2.10 
> Agent. The installer proceeds normally until it gets to "Starting 
> Service", and then it aborts with the message attached. Has anyone 
> seen this before?
>
> -Mike
>
>
>
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>