Hi Marilee,

It looks like you picked a tough week to roll this out.

We're having the same problem with the newest round of windows updates. It
appears to be a problem on their end. It's possible it's malware/borked-IE
related. I'm sure that information will calm the frustrated student masses.

I've attached a graphic of our "Quarantine role" since yesterday afternoon.
X-axis is time in hours. Y-Axis is the number of unique machines failing one
or more CCA rules.

If this is your first roll-out, you might want to consider setting the
windows update rule you have to not enforce while MS fixes the issues on
their end.

Hope this helps,

Bob


 

> -----Original Message-----
> From: Perfigo SecureSmart and CleanMachines Discussion List 
> [mailto:[log in to unmask]] On Behalf Of Marilee Collins
> Sent: Wednesday, October 12, 2005 3:47 PM
> To: [log in to unmask]
> Subject: WGA validation incomplete
> 
> We're attempting to roll out the Clean Access agent, but many of the 
> students are unable to validate Windows.
> 
> They get "Validation Incomplete: Unable to Perform 
> Validation." We have 
> checked that the system time/zone is correct.They say they're 
> installing 
> ActiveX, but the installation period reported to me is so 
> quick I wonder if 
> it's really installed.
> 
> I've got all the Microsoft hosts allowed from the lists that 
> were posted 
> earlier this year.
> 
> We're running CAS 3.5.3.1 with the 3.5.3 agent.
> 
> Has anyone else seen this?  Anyone have some suggestions?
> 
> Thanks!
> 
> Marilee Collins
> Information Technology Services
> Northern Arizona University