Prem,

I find that rather surprising considering Cisco is definitely a global 
company. Localization strikes me as something that I would just assume 
from Cisco. We have a fair amount of international students which do 
bring international versions of OSes. I expected CCA to be localized.

-S

Prem Ananthakrishnan (prananth) wrote:
> Hello YueFan,
>
> We wont support checks/rules etc on non-english version of XP today. 
>
> Regards
> Prem
>
> -----Original Message-----
> From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of YueFan Lam
> Sent: Wednesday, January 03, 2007 6:53 PM
> To: [log in to unmask]
> Subject: Re: File Check fails on non-english XP?
>
> I took these strings from a different proggy:
>
> ${LANG_ENGLISH} "Program Files"
>
> ${LANG_GERMAN} "Programmdateien"
>
> ${LANG_PORTUGUESEBR} "Arquivos de programas"
>
> ${LANG_DANISH} "Programmer"
>
> ${LANG_LITHUANIAN} "Programos failai"
>
> ${LANG_SPANISH} "Archivos de programa"
>
> ${LANG_FRENCH} "Fichiers"
>
> ${LANG_GREEK} "Áñ÷åßá ðñïãñÜììáôïò"
>
> ${LANG_TRADCHINESE} "µ{¦¡ÀÉ(r)×"
>
> ${LANG_HUNGARIAN} "Programfájlok"
>
> ${LANG_ITALIAN} "Programmi"
>
> ${LANG_KOREAN} "ÇÁ·Î±×·¥"
>
> ${LANG_SLOVAK} "Program"
>
> ${LANG_RUSSIAN} "Program Files"
>
> Basically the file could not be found since we are looking for "Program Files" while CCA might not really know that non-English XP should have a different directory name for that.
>
> For instance, a student would have Spanish XP installed so that we should be able to find the file here:
>
> C:\Archivos de programa\Symantec Antivirus\rtvscan.exe
>
> Do you guys think that CCA might be looking for this instead?
>
> C:\Program Files\Symantec Antivirus\rtvscan.exe
>
> I pretty much ran into the same problems before when we were installing Sophos. Maybe it was not worth the effort to change anything on the server side so I simply got rid of the software and then re-install it after I manually created this directory:
>
> C:\Program Files
>
> So only anti-virus software is installed under "Program Files" all by itself while the rest can be located under "Archivos de programa" from now on. More like a workaround but it does work like a charm.
>
> That means we have to manually install the anti-virus for non-English XP rather than running a script or something. A very brief training might be required for our staff and/or student workers.
>
> Not exactly sure whether it could be addressed by future releases of CCA or not. They would have to obtain some non-English XP for testing purposes and then replicate that specific problem to see what to do about it.
>
> On 12/30/06, Zocher, Mark James <[log in to unmask]> wrote:
>   
>> We are implementing checks to make sure that students are not using versions of Symantec Antivirus that are vulnerable to SYM06-010 viruses, but we're running into some problems.  Our custom checks look at the file version for rtvscan.exe and see if they fall within a window.  Most students run the checks without problems, but it seems that non-english OSes do not check the file version properly.
>>