Would anyone running a 4.1.6 CAM/CAS along with the 4.1.10 agent shoot 
me a copy of a SUCCESSFUL login report from a Windows XP Professional 32 
bit computer please? I want to see what checks are normally failing.

-Mike


On 05/01/2010 2:38 PM, Mike Diggins wrote:
> It appeared all of my Windows XP users were being blocked because the
> Windows Update check (cisco checks) failed. I have the requirement
> turned off right now. It's not clear if the failure was the result of
> one of the two reported failures, or something else. I've given Cisco
> the debug log from a failure. Hopefully they can figure it out, although
> it appears no one else is having this problem but me.
>
> I HATE this product!
>
> -Mike
>
>
> On 05/01/2010 10:32 AM, Kurt Huenemann wrote:
>> Mike,
>>
>> I see that our XP clients also "fail" these 2 checks, but those failures
>> do not prevent them from passing the overall Windows_Update_Requirement.
>> Given the if/and/or logic of these requirements, it can be perfectly
>> okay to "fail" some individual checks, as long as the overall
>> requirement is being met.
>>
>> Are your users being denied access because of these 2 items? That would
>> be different from what I'm seeing here.
>>
>> HTH.
>>
>> Kurt
>>
>>
>> Mike Diggins wrote:
>>> I'm running CCA 4.1.6 CAM/CAS with the 4.1.10 Agent. This morning I
>>> updated to the latest Cisco Checks, as I normally do once a month.
>>> After doing so most (possibly ALL) of my Windows XP users are failing
>>> the Windows Update check. Vista doesn't seem to be affected.
>>>
>>> Failed Checks list two, one of which seems to be XP 64 Bit related,
>>> which I'm not running. The other relates to the file JScript.dll. It
>>> seems to be looking for V5.9, but all my test XP systems are V5.8, and
>>> Windows Update reports the systems are fully patched. Furthermore,
>>> this same failed checked was reported before I updated, but the system
>>> passed the check despite that!? I've opened a case with Cisco, but
>>> just wondered if anyone else is seeing this?
>>>
>>> User: diggins Operating System: Windows XP Pro/Home Agent Version:
>>> 4.1.10.0 Agent Type: Windows Agent
>>>
>>> System Name: PC128671511049 System Domain: n/a
>>>
>>> System User: Administrator User Domain: PC128671511049
>>>
>>> 1. Supported Antivirus Software NOT installed (Optional)
>>> * Passed Checks:
>>> av_inst_ANY_vendor
>>> * Failed Checks:
>>> * Not executed Checks:
>>> * Description:
>>> 2. Antivirus Definintions older than 30 days (Optional)
>>> * Passed Checks:
>>> mac_TrendMicro_Installed
>>> * Failed Checks:
>>> av_def_ANY, Antivirus Check [Any supported AV software up to date] see
>>> Client AV Info for details
>>> * Not executed Checks:
>>> * Description:
>>> 3. Install Microsoft Windows Updates (Mandatory)
>>> * Passed Checks:
>>> pc_Windows-XP-SP3
>>> pc_XP_KB956844_MS09-046
>>> pc_Windows-JScript-ver5_6
>>> pc_XP_KB969947_MS09-065
>>> pc_XP_KB971961_MS09-045_JS58
>>> * Failed Checks:
>>> pc_XP64, File Check [c:\windows\syswow64\kernel32.dll exists ]
>>> pc_Windows-JScript-ver5_9, File Check [$SYSTEM_32\Jscript.dll later
>>> than 5.9.0.0]
>>> * Not executed Checks:
>>> pc_KB952954_MS08-046_XP_SP3
>>> pc_KB952954_MS08-046_XP_SP2
>>> pc_Windows-XP-SP2-int
>>> pc_XP_KB958869_MS09-062
>>> pc_XP_KB971557_MS09-038
>>> pc_Windows-XP-SP2
>>> pc_KB958644_MS08-067_XP_SP3
>>> pc_KB958644_MS08-067_XP_SP2
>>> pc_XP_KB973525_MS09-055
>>> pc_MSXML3_MS08-069_XP
>>> pc_KB971633_MS09-028_XP
>>> pc_XP_KB973507_MS09-037
>>> pc_KB923789_MS06-069_XP_SP2
>>> pc_IE8_0
>>> pc_KB938127_MS07-050_XP_SP2_IE7_V2
>>> pc_KB956802_MS08-071_XP
>>> pc_IE7_0
>>> pc_KB958687_MS09-001_XP
>>> pc_KB961371_MS09-029_XP
>>> pc_KB961371_v2_MS09-029_XP
>>> pc_IE6_0
>>> pc_Flash_6r79_Registered_LC
>>> pc_Flash_6_0_79
>>> pc_Flash_6r79_Registered_UC
>>> pc_KB938127_MS07-050_XP_SP2_IE7
>>> pc_KB960803_MS09-013_XP
>>> pc_Windows-XP-SP3-int
>>> pc_XP_MCE_KB973768_MS09-037
>>> pc_XP_KB971961_MS09-045_JS57
>>> pc_XP_KB971961_MS09-045_JS56
>>> pc_XP_KB976325_MS09-072_IE8
>>> pc_XP_KB976325_MS09-072_IE7
>>> pc_XP_KB976325_MS09-072_IE6
>>> pc_XP_KB973869_MS09-037
>>> * Description:
>>>
>>> -Mike
>>