We've seen that same issue here with our enterprise version of McAfee
(VirusScan Enterprise 8.5.0i) which we require via CCA. I'm not in the
desktop/software group so I haven't spent an exorbitant amount of time
looking at it. I spent a few minutes one day troubleshooting and
verified that it was an issue with the McAfee software and not CCA. If
someone is interested, I'll try to dig up my notes. We instruct users to
download and run the latest sdat. This seems to resolve the issue for them.

--
Cal A. Krzywiec
Network Engineer
The University of Scranton
Phone: (570) 941-6748
Email: [log in to unmask]



Kyle Torkelson wrote:
>
> We are using the Cisco rule sets and sometimes see an issue where an
> AV vendor says it’s up-to-date but the CCA agent says that the user’s
> AV still needs to be updated.  We most often see this issue with
> McAfee Home users and our solution is to suggest that they uninstall
> and use our Symantec Corporate AV (even though sometimes we see that
> they have purchased a 1 or 2 year renewal, which makes it harder). 
> Are other CCA owners seeing this issue???  If so, what other solutions
> (if any) have you put in place???
>
>  
>
> Thanks
>
>  
>
> seal_sign <mailto:[log in to unmask]>
>
>  
>