Prem, That did the trick. Thank you!


-----Original Message-----
From: Cisco Clean Access Users and Administrators on behalf of Prem Ananthakrishnan (prananth)
Sent: Thu 6/28/2007 1:42 AM
To: [log in to unmask]
Subject: Re: upgrade to 4.11 but no certified device
 
Hi Wendy,
 
If this is a L2 deployment, please ensure that you have configured
managed subnets for the subnets that the CAS is managing.
This is mandatory after 4.0 and above.
 
See here http://tools.cisco.com/cmn/jsp/index.jsp?id=55785, for
information on configuring managed subnets
 
-Prem

________________________________

From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of SHIH, WENDY
Sent: Wednesday, June 27, 2007 9:05 AM
To: [log in to unmask]
Subject: upgrade to 4.11 but no certified device



Hi, 

 

We just finished upgrading from 3.5.9 to 4.11 HA pairs.  Users are
required to download the new agent.  Everything went well, the agent
rules work fine and users are connected.  But nothing is showing up on
the certified list.  We rebooted the managers, but still nothing showed
up.    Any clues will be helpful.   Thanks.

 

 

Wendy