Simon,

Can you check the version of the msvbvm60.dll?  This is the VB runtime
dll.  

Version 6.0.89.64 is what is bundled with the CCA Agent Installer.  

We have seen these kind of strange errors when either - 1) VB runtime
DLL is not installed correctly or was corrupted due to some reason 2) An
older version of the runtime gets installed which may be missing some
APIs.

-Rajesh.
 

-----Original Message-----
From: Perfigo SecureSmart and CleanMachines Discussion List
[mailto:[log in to unmask]] On Behalf Of Simon Bell
Sent: Tuesday, October 10, 2006 12:11 PM
To: [log in to unmask]
Subject: Odd Agent problem

Has anyone ever seen a 4.0x agent fail a AV Definition rule but when you
view the report, the information being reported should pass? I feel
confident it's a problem with this users PC but I can't put my finger on
what. I'm having the helpdesk bring the box over so I'll know more about
it, but from the reports, this box should pass this check.

Thanks,

Simon