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February 2000

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Subject:
customer friendly
From:
Dan Levin <[log in to unmask]>
Reply To:
Academy of Legal Studies in Business (ALSB) Talk
Date:
Fri, 25 Feb 2000 22:16:44 -0600
Content-Type:
text/plain
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text/plain (19 lines) 
A colleague of mine who teaches management gave me a good article on this
topic.  The author is Randal S. Franz and the article is "Whatever You Do,
DON'T Treat Your Students Like Customers," 22 Journal of Management
Education 63 (Feb 1998).  The author says:

"Society is our customer. The task of education is to equip men and women
to be effective participants in society -- citizens." (page 64).

Dan Levin

Dan Levin
Assistant Professor of Business Law
Minnesota State University, Mankato
Dept. of Accounting and Business Law
Morris Hall 150
Mankato, MN 56001
(507)-389-1827
Email:  [log in to unmask]

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