As I said ultimately it may be a Microsoft issue, but on the other hand,
Cisco's product is relying on Microsoft's product to work correctly, and
CCA is denying access, and residents are complaining about CCA. IMHO,
the mere fact that Cisco is being blamed by the end users is something
that Cisco would want to work on, regardless of where the fault lies...
Hall, Rand wrote:
>What makes you think this is a Cisco problem?
>
>Cisco isn't trashing all of these DLLs and stuff...
>
>
>Cheers,
>Rand
>
>Please STARTsafe and RUNsafe -- www.merrimack.edu/runsafe
>--
>Rand P. Hall * Director, Network Services / Merrimack College * SunGard
>* Collegis
>315 Turnpike Street, North Andover MA 01845 * Tel 978-837-5000 * Fax
>978-837-5434
>[log in to unmask] * www.sungardcollegis.com
>
>CONFIDENTIALITY: This e-mail (including any attachments) may contain
>confidential, proprietary and privileged information, and unauthorized
>disclosure or use is prohibited. If you received this e-mail in error,
>please notify the sender and delete this e-mail from your system.
>
>-----Original Message-----
>From: Perfigo SecureSmart and CleanMachines Discussion List
>[mailto:[log in to unmask]] On Behalf Of Greg Schaffer
>Sent: Thursday, November 03, 2005 2:30 PM
>To: [log in to unmask]
>Subject: Microsoft and Cisco
>
>First of all, I am quite glad I stumbled upon this list! We implemented
>
>CCA this past summer and have seen many of the issues being discussed on
>
>this list.
>
>In reference to a thread from last month, we also had instances related
>to the "902400" Windows Update headache. I opened a call with Cisco on
>Oct 14th requesting assistance and have essentially gotten no useful
>information, just "CCA supports this update". I thought we were alone
>in experiencing the problem of some users going to Microsoft's update
>site and running the update tool, reporting everything clean, whereas
>CCA denied access because 902400 was not installed. In the end, I have
>turned off all Windows update checks excpet for the one to check to see
>if auto update is running.
>
>This has created yet another PR black eye for CCA and honestly I'm about
>
>ready to reevaluate our CCA stance as well. It's been a couple of
>weeks, and I'm just curious what anyone else has done related to this
>issue if they had the same problem(s). I considered sending the users
>to a page to manually install this and other updates, but quite frankly
>I don't want to add that extra cumbersome layer to the residents whom
>are already not pleased with CCA's performance. I'm also very
>disappointed with Cisco's TAC on this. I understand it may be
>ultimately a Microsoft issue but on the other hand CCA should be able to
>
>work around it.
>
>Thanks,
>Greg Schaffer
>Director of Network Services
>Middle Tennessee State University
>
>
>
>
>
> ------------------------------------------------------------------------
>
> Subject:
> Re: windows update fails
> From:
> "Jeremy Haynes" <[log in to unmask]>
> Date:
> Thu, 27 Oct 2005 09:38:57 -0500
> To:
> <[log in to unmask]>
>
> To:
> <[log in to unmask]>
>
>
>We have been using a similar file to fix that problem here for a long time. We have added other pieces you may want to consider as well.
>
>This resolves issues with the following:
>Machines that cannot access Windows Update site
>Machines not able to connect to secure web sites
>Machines having trouble installing Windows updates
>Machines crashing when opening the search assistant
>
>We use the following:
>net start cryptsvc
>regsvr32 softpub.dll /s
>regsvr32 wintrust.dll /s
>regsvr32 initpki.dll /s
>regsvr32 dssenh.dll /s
>regsvr32 rsaenh.dll /s
>regsvr32 gpkcsp.dll /s
>regsvr32 sccbase.dll /s
>regsvr32 slbcsp.dll /s
>regsvr32 cryptdlg.dll /s
>regsvr32 urlmon.dll /s
>regsvr32 Shdocvw.dll /s
>regsvr32 Msjava.dll /s
>regsvr32 Actxprxy.dll /s
>regsvr32 Oleaut32.dll /s
>regsvr32 Mshtml.dll /s
>regsvr32 Browseui.dll /s
>regsvr32 Shell32.dll /s
>regsvr32 jscript.dll /s
>regsvr32 vbscript.dll /s
>regsvr32 msxml.dll /s
>
>Jeremy Haynes
>Samford University
>Sr. User Services Specialist
>(205) 726-4452
>[log in to unmask]
>
>
>
>>>>[log in to unmask] 10/26/2005 4:45 pm >>>
>>>>
>>>>
>That did it.
>
>Thanks
>
>At 02:12 PM 10/26/2005, you wrote:
>
>
>>BITSFix has been a godsend for us. I would like to throw a couple more
>>steps in that seems to take care of a few machines that need more TLC.
>>Here's our procedure:
>>
>>1. Delete the folder:
>>
>>c:\documents and settings\all users\application
>>data\microsoft\network\downloader
>>
>>2. Run bits_fix.bat
>>
>>This one will make you click OK several times, and the initpki.dll one takes
>>a little while... Have a drink while you wait
>>
>>3. Start --> Run --> services.msc
>>
>>4. Double click on Background Intelligent Transfer Service
>> Set it to Automatic
>> Click start
>>
>>
>>--
>>Ryan Dorman, CCNP
>>Network Engineering Specialist
>>Millersville University
>>717.871.5883
>>On 10/26/05 5:04 PM, "Eric Nelken" <[log in to unmask]> wrote:
>>
>>
>>
>>>We found a fix that refreshes some .dll's associated with windows
>>>
>>>
>>updates we
>>
>>
>>>made it into a little batch file that you can get at
>>>http://resnet.ngcsu.edu/BITSfix.htm. Don't get discouraged on the 7th
>>>
>>>
>>one it
>>
>>
>>>takes about 2 minutes, but this has fixed virtually every problem with
>>>
>>>
>>windows
>>
>>
>>>updates.
>>>
>>>Eric
>>>
>>>Eric Nelken
>>>Manager, The Computer Hub
>>>706.867.2828
>>>[log in to unmask]
>>>
>>>"He is no fool who gives what he cannot
>>>keep to gain what he cannot lose."
>>> -- Jim Elliot
>>>
>>>
>>>
>>>>>>[log in to unmask] 10/26/05 4:47 PM >>>
>>>>>>
>>>>>>
>>>Good Day,
>>>
>>>I'm seeing a spate of machines, all XP so far, where the update fails. I
>>>can connect to the update site and review necessary updates.
>>>
>>>When I go to install the updates the grey progress window appears but will
>>>then just hang for ten minutes or so before indicating the updates failed.
>>>
>>>Installing the individual patches manually work fine, but is a little
>>>tedious (especially w/CCA).
>>>
>>>Anyone seen this and figured it out? I've been looking online but the ways
>>>windows update can fail are myriad.
>>>
>>>Thanks
>>>
>>>___________________________________________________
>>>You are subscribed to the ResNet-L mailing list.
>>>
>>>To subscribe, unsubscribe or search the archives,
>>>go to http://LISTSERV.ND.EDU/archives/resnet-l.html
>>>___________________________________________________
>>>
>>>___________________________________________________
>>>You are subscribed to the ResNet-L mailing list.
>>>
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>>>go to http://LISTSERV.ND.EDU/archives/resnet-l.html
>>>___________________________________________________
>>>
>>>
>>___________________________________________________
>>You are subscribed to the ResNet-L mailing list.
>>
>>To subscribe, unsubscribe or search the archives,
>>go to http://LISTSERV.ND.EDU/archives/resnet-l.html
>>___________________________________________________
>>
>>
>
>___________________________________________________
>You are subscribed to the ResNet-L mailing list.
>
>To subscribe, unsubscribe or search the archives,
>go to http://LISTSERV.ND.EDU/archives/resnet-l.html
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>
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>
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