CLEANACCESS Archives

January 2007

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Subject:
Re: Does this make sense?
From:
"Speight, Howard" <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Thu, 25 Jan 2007 09:34:47 -0500
Content-Type:
multipart/mixed
Parts/Attachments:
text/plain (15 kB) , successpage1.jpg (274 kB) , successpage2.jpg (122 kB) , failedpage1.jpg (308 kB) , failedpage2.jpg (121 kB) , Success.rtf (11 kB) , failed.rtf (12 kB) 
Try the rtf documents using WordPad.

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Simon Bell
Sent: Wednesday, January 24, 2007 16:08
To: [log in to unmask]
Subject: Re: Does this make sense?

Can you send a screen shot instead of the text from the report, that'd
be easier to read?


>>> 
From: 	"Speight, Howard" <[log in to unmask]>
To:	<[log in to unmask]>
Date: 	1/24/2007 12:12 PM
Subject: 	Does this make sense?

AV check working fine:

User: fk0512      Operating System: Windows XP Pro/Home      Agent
Version: 4.0.4.0 

1.	Symantec AV Install (Mandatory) 
o	Passed Checks:
av_inst_SymantecAntiVirus_10_x_win_XP_2K 
o	Failed Checks:
av_inst_NortonSystemWorks2005_8_x_win_XP_2K, Antivirus Check [Norton
SystemWorks 2005 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonInternetSecurity_9_x, Antivirus Check [Norton Internet
Security 9.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonAntiVirus_14_x, Antivirus Check [Norton AntiVirus 14.x
installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonSystemWorks2006Premier_12_0_x, Antivirus Check [Norton
SystemWorks 2006 Premier 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonAntiVirus2006_12_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonSystemWorks2005Premier_8_x_win_XP_2K, Antivirus Check
[Norton SystemWorks 2005 Premier 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonAntiVirus2005_11_0_x_win_XP_2K_ME_98, Antivirus Check
[Norton AntiVirus 2005 11.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonInternetSecurity_8_x_win_XP_2K_ME_98, Antivirus Check
[Norton Internet Security 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonAntiVirus2006_12_0_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonInternetSecuritySymantecCorporation_10_x, Antivirus Check
[Norton Internet Security (Symantec Corporation) 10.x installed] see
Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details 
o	Not executed Checks:
av_inst_SymantecClientSecurity_10_x_win_XP_2K
2.	SAV Defs (Mandatory) 
o	Passed Checks:
av_defn_SymantecAntiVirus_10_x_win_XP_2K
av_inst_SymantecAntiVirus_10_x_win_XP_2K 
o	Failed Checks:
av_inst_NortonAntiVirus_14_x, Antivirus Check [Norton AntiVirus 14.x
installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonSystemWorks2005_8_x_win_XP_2K, Antivirus Check [Norton
SystemWorks 2005 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonAntiVirus2006_12_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonInternetSecurity_8_x_win_XP_2K_ME_98, Antivirus Check
[Norton Internet Security 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonSystemWorks2005Premier_8_x_win_XP_2K, Antivirus Check
[Norton SystemWorks 2005 Premier 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonAntiVirus2006_12_0_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonInternetSecurity_9_x, Antivirus Check [Norton Internet
Security 9.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonAntiVirus2005_11_0_x_win_XP_2K_ME_98, Antivirus Check
[Norton AntiVirus 2005 11.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonSystemWorks2006Premier_12_0_x, Antivirus Check [Norton
SystemWorks 2006 Premier 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details
av_inst_NortonInternetSecuritySymantecCorporation_10_x, Antivirus Check
[Norton Internet Security (Symantec Corporation) 10.x installed] see
Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=12565>  for
details 
o	Not executed Checks:
av_inst_SymantecClientSecurity_10_x_win_XP_2K
av_defn_NortonAntiVirus2006_12_0_x_win_XP_2K
av_defn_NortonInternetSecurity_9_x
av_defn_NortonInternetSecuritySymantecCorporation_10_x
av_defn_NortonSystemWorks2005Premier_8_x_win_XP_2K
av_defn_SymantecClientSecurity_10_x_win_XP_2K
av_defn_NortonAntiVirus2006_12_x_win_XP_2K
av_defn_NortonAntiVirus2005_11_0_x_win_XP_2K_ME_98
av_defn_NortonSystemWorks2006Premier_12_0_x
av_defn_NortonSystemWorks2005_8_x_win_XP_2K
av_defn_NortonInternetSecurity_8_x_win_XP_2K_ME_98
av_defn_NortonAntiVirus_14_x
3.	Microsoft Update (Mandatory) 
o	Passed Checks:
pc_KB925454_MS06-072_XP_SP2
pc_Windows-XP-SP2
pc_HotFix908519_XP
pc_KB918439_MS06-022_XP_SP2
pc_HotFix896423_XP
pc_KB911280_MS06-025_XP
pc_HotFix904706_XP
pc_HotFix902400_XP
pc_HotFix891781_XP
pc_HotFix912919_XP
pc_KB908531_MS06-015_XP
pc_KB922616_MS06-046_XP
pc_KB920683_MS06-041_XP
pc_KB914388_MS06-036_XP
pc_MDAC_28_SP1
pc_HotFix901214_XP
pc_HotFix896424_XP
pc_KB929969_MS07-004_XP_SP2
pc_KB917344_MS06-023_XP
pc_IE6_0
pc_KB924270_MS06-070_XP
pc_KB923191_MS06-057_XP
pc_KB917422_MS06-051_XP
pc_KB911562_MS06-014_XP_MDAC_27-28
pc_HotFix896358_XP
pc_KB924191_MS06-061_XP
pc_Hotfix886185_XP
pc_KB920213_MS06-068_XP_SP2 
o	Failed Checks:
pc_IE7_0, Registry Check
[\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Version starts
with 7.0]
pc_Flash_6_0_79, File Check [$SYSTEM_32\Macromed\Flash\Flash.ocx same as
6.0.79.0] 
o	Not executed Checks:
pc_MSXML6_MS06-061
pc_Windows-XP-SP1
pc_KB921883_MS06-040_XP
pc_KB913433_MS06-020_XP_9x_Flash
pc_KB918899_MS06-042_XP_SP1_2K_IE6
pc_Hotfix841533_XP
pc_Hotfix839645_XP
pc_KB918439_MS06-022_XP_SP1_IE6
pc_MSXML4_MS06-071
pc_MDAC_28_SP0
pc_MSXML3_MS06-061
pc_Hotfix833987_XP
pc_Hotfix323255
pc_KB929969_MS07-004_XP_SP2_IE7
pc_Hotfix840987_XP
pc_Flash_6r79_Registered_LC
pc_Hotfix329390
pc_Swflash_5_0_44
pc_MSXML4_MS06-061
pc_Hotfix841873_XP
pc_MDAC_27_SP1
pc_Flash_6r79_Registered_UC
pc_MSXML6_MS06-071
pc_Hotfix823559
pc_KB918439_MS06-022_XP_SP2_JGDW
pc_Hotfix835732
pc_Swflash_4r28_5r44_Registered_LC
pc_MSXML5_MS06-061
pc_Swflash_4r28_5r44_Registered_UC
pc_Hotfix841356_XP
pc_KB918439_MS06-022_XP_SP2_JGPL
4.	Auto-Update_XP_W2K (Optional) 
o	Passed Checks:
pc_AutoUpdateCheck 
o	Failed Checks: 
o	Not executed Checks:
5.	AU_Download_and_Install (Optional) 
o	Passed Checks:
AUpdate_Install 
o	Failed Checks: 
o	Not executed Checks:


Client AV Info	
Product ID:	NortonAV	
Product Name:	Symantec AntiVirus	
Product Version:	10.1.4.4000	
Virus Definition File Version:	1/19/2007 rev. 19	
Virus Definition File Date:	1/19/2007	
 	

Client AS Info	
Product ID:	Lavasoft	
Product Name:	Ad-Aware SE Personal	
Product Version:	1.06	
Spyware Definition File Version:		
Spyware Definition File Date:	1/20/2007 2:14:59 AM	



AV check no longer working:

User: fk0512      Operating System: Windows XP Pro/Home      Agent
Version: 4.0.4.0 

1.	Symantec AV Install (Mandatory) 
o	Passed Checks: 
o	Failed Checks:
av_inst_NortonSystemWorks2005_8_x_win_XP_2K, Antivirus Check [Norton
SystemWorks 2005 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonInternetSecurity_9_x, Antivirus Check [Norton Internet
Security 9.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus_14_x, Antivirus Check [Norton AntiVirus 14.x
installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonSystemWorks2006Premier_12_0_x, Antivirus Check [Norton
SystemWorks 2006 Premier 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus2006_12_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonSystemWorks2005Premier_8_x_win_XP_2K, Antivirus Check
[Norton SystemWorks 2005 Premier 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_SymantecAntiVirus_10_x_win_XP_2K, Antivirus Check [Symantec
AntiVirus 10.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus2005_11_0_x_win_XP_2K_ME_98, Antivirus Check
[Norton AntiVirus 2005 11.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonInternetSecurity_8_x_win_XP_2K_ME_98, Antivirus Check
[Norton Internet Security 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus2006_12_0_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_SymantecClientSecurity_10_x_win_XP_2K, Antivirus Check [Symantec
Client Security 10.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonInternetSecuritySymantecCorporation_10_x, Antivirus Check
[Norton Internet Security (Symantec Corporation) 10.x installed] see
Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details 
o	Not executed Checks:
2.	SAV Defs (Mandatory) 
o	Passed Checks: 
o	Failed Checks:
av_inst_SymantecClientSecurity_10_x_win_XP_2K, Antivirus Check [Symantec
Client Security 10.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus_14_x, Antivirus Check [Norton AntiVirus 14.x
installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonSystemWorks2005_8_x_win_XP_2K, Antivirus Check [Norton
SystemWorks 2005 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus2006_12_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonInternetSecurity_8_x_win_XP_2K_ME_98, Antivirus Check
[Norton Internet Security 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonSystemWorks2005Premier_8_x_win_XP_2K, Antivirus Check
[Norton SystemWorks 2005 Premier 8.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus2006_12_0_x_win_XP_2K, Antivirus Check [Norton
AntiVirus 2006 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonInternetSecurity_9_x, Antivirus Check [Norton Internet
Security 9.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonAntiVirus2005_11_0_x_win_XP_2K_ME_98, Antivirus Check
[Norton AntiVirus 2005 11.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonSystemWorks2006Premier_12_0_x, Antivirus Check [Norton
SystemWorks 2006 Premier 12.0.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_SymantecAntiVirus_10_x_win_XP_2K, Antivirus Check [Symantec
AntiVirus 10.x installed] see Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details
av_inst_NortonInternetSecuritySymantecCorporation_10_x, Antivirus Check
[Norton Internet Security (Symantec Corporation) 10.x installed] see
Client AV Info
<https://rhmanager.itcs.ecu.edu/admin/dmviewreport.jsp?id=18944>  for
details 
o	Not executed Checks:
av_defn_NortonAntiVirus2006_12_0_x_win_XP_2K
av_defn_NortonInternetSecurity_9_x
av_defn_NortonInternetSecuritySymantecCorporation_10_x
av_defn_SymantecAntiVirus_10_x_win_XP_2K
av_defn_NortonSystemWorks2005Premier_8_x_win_XP_2K
av_defn_SymantecClientSecurity_10_x_win_XP_2K
av_defn_NortonAntiVirus2006_12_x_win_XP_2K
av_defn_NortonAntiVirus2005_11_0_x_win_XP_2K_ME_98
av_defn_NortonSystemWorks2006Premier_12_0_x
av_defn_NortonSystemWorks2005_8_x_win_XP_2K
av_defn_NortonInternetSecurity_8_x_win_XP_2K_ME_98
av_defn_NortonAntiVirus_14_x
3.	Microsoft Update (Mandatory) 
o	Passed Checks:
pc_Windows-XP-SP2
pc_HotFix908519_XP
pc_HotFix896423_XP
pc_KB911280_MS06-025_XP
pc_HotFix904706_XP
pc_HotFix902400_XP
pc_HotFix891781_XP
pc_HotFix912919_XP
pc_KB908531_MS06-015_XP
pc_KB922616_MS06-046_XP
pc_KB920683_MS06-041_XP
pc_KB914388_MS06-036_XP
pc_MDAC_28_SP1
pc_HotFix901214_XP
pc_IE7_0
pc_HotFix896424_XP
pc_KB929969_MS07-004_XP_SP2_IE7
pc_KB924270_MS06-070_XP
pc_KB917422_MS06-051_XP
pc_KB911562_MS06-014_XP_MDAC_27-28
pc_HotFix896358_XP
pc_Hotfix886185_XP
pc_KB920213_MS06-068_XP_SP2 
o	Failed Checks:
pc_IE6_0, Registry Check
[\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Version starts
with 6.0]
pc_Flash_6_0_79, File Check [$SYSTEM_32\Macromed\Flash\Flash.ocx same as
6.0.79.0] 
o	Not executed Checks:
pc_MSXML6_MS06-061
pc_KB925454_MS06-072_XP_SP2
pc_Windows-XP-SP1
pc_KB918439_MS06-022_XP_SP2
pc_KB921883_MS06-040_XP
pc_KB913433_MS06-020_XP_9x_Flash
pc_KB918899_MS06-042_XP_SP1_2K_IE6
pc_Hotfix841533_XP
pc_Hotfix839645_XP
pc_KB918439_MS06-022_XP_SP1_IE6
pc_MSXML4_MS06-071
pc_MDAC_28_SP0
pc_MSXML3_MS06-061
pc_Hotfix833987_XP
pc_Hotfix323255
pc_Hotfix840987_XP
pc_KB929969_MS07-004_XP_SP2
pc_KB917344_MS06-023_XP
pc_Flash_6r79_Registered_LC
pc_Hotfix329390
pc_Swflash_5_0_44
pc_MSXML4_MS06-061
pc_Hotfix841873_XP
pc_MDAC_27_SP1
pc_KB923191_MS06-057_XP
pc_Flash_6r79_Registered_UC
pc_MSXML6_MS06-071
pc_Hotfix823559
pc_KB918439_MS06-022_XP_SP2_JGDW
pc_Hotfix835732
pc_Swflash_4r28_5r44_Registered_LC
pc_MSXML5_MS06-061
pc_Swflash_4r28_5r44_Registered_UC
pc_Hotfix841356_XP
pc_KB924191_MS06-061_XP
pc_KB918439_MS06-022_XP_SP2_JGPL
4.	Auto-Update_XP_W2K (Optional) 
o	Passed Checks:
pc_AutoUpdateCheck 
o	Failed Checks: 
o	Not executed Checks:
5.	AU_Download_and_Install (Optional) 
o	Passed Checks:
AUpdate_Install 
o	Failed Checks: 
o	Not executed Checks:


Client AV Info	
Product ID:	NortonAV	
Product Name:	Symantec AntiVirus	
Product Version:	10.1.4.4000	
Virus Definition File Version:	1/22/2007 rev. 41	
Virus Definition File Date:	1/22/2007	
 	

Client AS Info	
Product ID:	Lavasoft	
Product Name:	Ad-Aware SE Personal	
Product Version:	1.06	
Spyware Definition File Version:		
Spyware Definition File Date:	1/23/2007 12:43:37 AM	
		
 	
Where do I need to look for the problem?

Thanks, Howard

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