Marc,

What you saw was expected behavior.

4.1.1.0 agent is newer than >> 4.0.5.0 agent which is newer than >>
4.1.0.0
The support does not depend on the Version number scale. It depends on
which one was released before (I know its confusing) :).

We added support for this in 4.0.5.0 agent and above and that is why its
being detected by 4.1.1.0 and NOT 4.0.5.0

HTH
Prem



-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Marc A.
Scarborough
Sent: Thursday, June 28, 2007 2:37 PM
To: [log in to unmask]
Subject: Documentation on AV / Agent Support?

We ran into an issue today testing Trend OfficeScan v8 and our CAM/Agent
version v4.1.0.0.  We installed Trend OS 8 and the agent stopped
working, with an "unknown Trend product" error from the agent.  The
release notes for 4.1(1) indicate that the minimum agent for Trend OS v8
is v4.0.5.0.  We upgraded the agent to v4.1.1.0 which fixed the issue.

Now, I think I remember seeing that there were two version paths for the
Clean Access - v4.0.5.0 and v4.1.0.0 - to address different issues
(Vista support and McAfee 8.5i for v4.0.5.0, but not v4.1.0.0, for
example),  but I can't seem to find documentation on which AV's are
supported with which version paths (again, the release notes for 4.1(1)
show v4.0.5.0, but not v4.1.1.0, which works for us.  I assume Trend OS
v8 also works with the Agent v4.0.5.0 as indicated in the release
notes).

Am I missing something obvious?  Anyone else run into this?

If this has already been brought up, I apologize for the extra post.

Marc

--
Marc Scarborough
Information Security Officer
Rice University