I'm running 4.1.2.0 on the CAM/CAS and am getting the same error with AMD Turion processors. Alas, I can't upgrade the CAM/CAS until the next downtime window.
Sean
________________________________
Sean A. Thomas, MCP, RHCT
Academic Systems Administrator
Embry-Riddle Aeronautical University
[log in to unmask]
386-226-6193 - Office
Any technology questions or issues, please contact IT Support at 386-226-6990
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of Osborne, Bruce W. (NS)
Sent: Wednesday, September 19, 2007 3:00 PM
To: [log in to unmask]
Subject: Re: CCA version old and not compatible error
Annie,
That's curious. TAC assured me that I could use the 4.1.2.1 agent with 4.1.1 CAM/CAS.
I just deployed it this morning, to gain support for Forefront Antivirus :(
Bruce Osborne
Liberty University
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of Tennis, Annie
Sent: Wednesday, September 19, 2007 2:45 PM
To: [log in to unmask]
Subject: Re: [CLEANACCESS] CCA version old and not compatible error
Had the same issue here last week. Turned out I had CAM/CAS 4.1.2 not 4.1.2.1. Once I upgraded the issue was resolved.
Although, I didn't see this first hand, I've been told that the Clean Access Agent 4.1.2.1 had to be uninstalled, the machine rebooted, and then the agent was reinstalled. This was the case on more than one Vista machine.
Annie Tennis
Security Analyst
Information Technology Services
Franklin College
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of Moore, Lisa
Sent: Wednesday, September 19, 2007 2:18 PM
To: [log in to unmask]
Subject: Re: CCA version old and not compatible error
CCA version 4.1.2.1
2 different
Vista Machines
Lisa Moore
ResNet Coordinator
Eastern Kentucky University
http://www.resnet.eku.edu
http://support.resnet.eku.edu
859.622.3050
We cannot solve our problems with the same level of thinking we used when they were created. --Albert Einstein
-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[log in to unmask]] On Behalf Of Osborne, Bruce W. (NS)
Sent: Wednesday, September 19, 2007 1:38 PM
To: [log in to unmask]
Subject: Re: CCA version old and not compatible error
You are running 4/1/4/1 CAM/CAS/Agent?
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[log in to unmask]] On Behalf Of Brian Beausoleil
Sent: Wednesday, September 19, 2007 1:31 PM
To: [log in to unmask]
Subject: Re: [CLEANACCESS] CCA version old and not compatible error
I have seen it on Vista 64-bit even though I am up to the latest version
on the Agent and Servers. I am trying to figure this issue out also.
Please let me know what you come up with. I'd be interested in a
solution.
Brian
Moore, Lisa wrote:
> Has anyone seen this error before? We've had it on two Vista
machines.
>
> Login Failed! This client version is old and not compatible. Please
login from web browser and see the download link for the new version.
[Attached screenshot]
>
> We've uninstalled and reinstalled and this didn't fix it.
>
>
>
> Lisa Moore
> ResNet Coordinator
> Eastern Kentucky University
> http://www.resnet.eku.edu
> http://support.resnet.eku.edu
> 859.622.3050
>
>
> We cannot solve our problems with the same level of thinking we used
when they were created. --Albert Einstein
>
>
>
>
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