CLEANACCESS Archives

October 2007

CLEANACCESS@LISTSERV.MIAMIOH.EDU

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Subject:
From:
"Prem Ananthakrishnan (prananth)" <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Mon, 15 Oct 2007 14:02:21 -0700
Content-Type:
text/plain
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text/plain (42 lines)
Jeff,

Can you open up a TAC case and do the following:

Grab agent logs under both the scenarios:

A) When it works with older 4.1.2.1 agent
B) When it does not work with 4.1.2.2 agent

http://cisco.com/en/US/products/ps6128/prod_release_note09186a008085b16f
.html#wp113892

Thanks
Prem



> >
> > -----Original Message-----
> > From: Cisco Clean Access Users and Administrators 
> > [mailto:[log in to unmask]] On Behalf Of Jeff Stewart
> > Sent: Friday, October 12, 2007 9:23 AM
> > To: [log in to unmask]
> > Subject: [CLEANACCESS] New Agent
> >
> > Has anyone had any trouble with the latest agent release?  I have a 
> > machine where agent 4.1.2.1 works fine but as soon as I upgrade to
> > 4.1.2.2 the agent stops working.  Looks like the agent is running
> but
> > the login is grayed out.  It's a Sony Vaio running Vista.
> >
> > Jeff
> >
> >
>
> --
> Jeff Stewart
>
> Network Engineer
> Network Computing & Support
> Western Kentucky University

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