CLEANACCESS Archives

May 2008

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Subject:
From:
Nathaniel Austin <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Thu, 29 May 2008 10:01:06 -0400
Content-Type:
text/plain
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text/plain (198 lines)
Dennis,

That is correct. 8.0 free isn't being recognized correctly at this time. 
8.0 paid is (I have tested personally with a free trial, and have also 
assisted a few customers with creating definition checks for the paid 
version because we only have an installation check for it).

Nate

Dennis Xu wrote:
>
> I opened a case on this issue. And followings are the replies I got 
> from TAC:
>
> /8.0/8.0 free aren't supported until the next Opswat SDK version which 
> will be rolled into
> the 4.1.6 agent, due out in mid july. There may have been a 
> documentation error./
>
> // 
>
> /Another update: it appears from our testing that the AVG paid version
> (including the free trial) works. It's the 100% FREE version (which is 
> what you got from filehippo) that
> is not working. /
>
> // 
>
> Dennis
>
>
> ----- Original Message -----
> From: "Bruce W. Osborne (NS)" <[log in to unmask]>
> To: [log in to unmask]
> Sent: Friday, May 23, 2008 12:27:06 PM GMT -05:00 US/Canada Eastern
> Subject: Re: AVG Anti-Virus Free Edition 8.0.100 not recognized as an 
> AntiVirus application
>
> Maybe this is because the company name changed to AVG Technologies from
> Grisoft Inc.
>
> -----Original Message-----
> From: Cisco Clean Access Users and Administrators
> [mailto:[log in to unmask]] On Behalf Of Dennis Xu
> Sent: Friday, May 23, 2008 12:16 PM
> To: [log in to unmask]
> Subject: Re: [CLEANACCESS] AVG Anti-Virus Free Edition 8.0.100 not
> recognized as an AntiVirus application
>
> We see this too.
>
> I tested AVG Free Edition 8.0.100 with CAM/CAS 4.1.3.1 and Agent 4.1.3.2
> and
> it fails:
>
> Client AV Info
>  
> Product ID: WmiAV
> Product Name: AVG Technolgies unknown product
> Product Version: 8.0
> Virus Definition File Version:  
> Virus Definition File Date:
>
> I was testing with AVG 8.0 fresh installation.
>
> Dennis
>
> -----Original Message-----
> From: Cisco Clean Access Users and Administrators
> [mailto:[log in to unmask]] On Behalf Of Chad Smith
> Sent: May-22-08 10:34 AM
> To: [log in to unmask]
> Subject: Re: AVG Anti-Virus Free Edition 8.0.100 not recognized as an
> AntiVirus application
>
> I have tried a few more test and I think have an answer; but I would
> just
> like reassurance from other people.
>
> We have tested AVG Free Edition 8.0 on CCA installs of 4.1.2.1 with both
>
> versions of CCA Agent 4.1.3.1 and 4.1.3.2. This fails.
>
> We have tested AVG Free Edition 8.0 on CCA installs of 4.1.3.1 with both
>
> versions of CCA Agent 4.1.3.1 and 4.1.3.2. This also fails.
>
> I was looking at the matrix of support AV on cisco.com. It states that
> the
> older versions of Grisoft, Inc: AVG software of Antivirussystem AVG
> 6.0,AVG
> 6.0 Anti-Virus - FREE Edition, AVG 6.0 Anti-Virus System, AVG 7.5, AVG
> Antivirensystem 7.0, AVG Anti-Virus 7.0, AVG Anti-Virus 7.1, AVG Free
> Edition as being supported.
>
> The new AVG version 8.0 is the only supported version of Agent 4.1.3.2.
> I'm guessing from the older software that Cisco hasn't yet placed the
> "Free
> Edition" as a 'supported' AV product.
>
>
> Any comments??
>
> ___________________
> Chad E Smith
> University of Dayton
>
>
>
> On Wed, 21 May 2008 12:01:51 -0400, Chad Smith
> <[log in to unmask]> wrote:
>
> >CAM and CAS are both running 4.1.2.1
> >
> >
> >On Wed, 21 May 2008 10:58:45 -0400, Osborne, Bruce W. (NS)
> ><[log in to unmask]> wrote:
> >
> >>What is your CAM/CAS version?
> >>
> >>-----Original Message-----
> >>From: Cisco Clean Access Users and Administrators
> >>[mailto:[log in to unmask]] On Behalf Of Chad Smith
> >>Sent: Wednesday, May 21, 2008 9:18 AM
> >>To: [log in to unmask]
> >>Subject: Re: [CLEANACCESS] AVG Anti-Virus Free Edition 8.0.100 not
> >>recognized as an AntiVirus application
> >>
> >>I was mis-informed about the AVG working prior to Monday. It seems
> that
> >>the
> >>users have recently installed the AV and then tried to access the
> >>network;
> >>They have not had a sucessful login while having AVG 8.0 installed. We
> >>have
> >>tested "Installation only" for any AV from any vendor and any version.
> >>We
> >>have tested with Agent version 4.1.3.1 and 4.1.3.2 and they both don't
>
> >>recognize 8.0 as being an AntiVirus application.
> >>
> >>___________________
> >>Chad E Smith
> >>University of Dayton
> >>
> >>
> >>On Tue, 20 May 2008 17:35:22 -0400, Nathaniel Austin
> >><[log in to unmask]>
> >>wrote:
> >>
> >>>Hey Chad,
> >>>
> >>>AVG 8.0 is supported in version 4.1.3.2 of the agent and only for
> >>>installation, but it should recognize it correctly.
> >>>
> >>>Are you saying that the agent was detecting 8.0 for a while and then
> >>>stopped yesterday? What does the client AV info say from when it
> >>worked?
> >>>
> >>>Thanks,
> >>>
> >>>Nate
> >>>
> >>>Chad Smith wrote:
> >>>> We have had users update their AVG AntiVirus to the new version
> found
> >>
> >>here.
> >>>> http://free.grisoft.com/ww.download?prd=afe
> >>>>
> >>>> It seems that the AntiVirus application is no longer being labeled
> as
> >>a
> >>>> good App after yesterday. I have had users say the App downloaded
> new
> >>>> updates/definitions and then they were not recognized as having AV
> >>>> installed on their machine.
> >>>>
> >>>> Has anyone else come across this issue.
> >>>>
> >>>>
> >>>> Client AV Info
> >>>>
> >>>> Product ID: WmiAV
> >>>> Product Name: AVG Technologies unknown product
> >>>> Product Version: 8.0
> >>>> Virus Definition File Version:
> >>>> Virus Definition File Date:
> >>>>
> >>>>
> >>>> _________________________
> >>>> Chad E Smith
> >>>> University of Dayton
> >>>>
> >=======================================================================
> =
>

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