Subject: | |
From: | |
Reply To: | |
Date: | Tue, 6 May 2008 13:23:37 -0400 |
Content-Type: | text/plain |
Parts/Attachments: |
|
|
Hey Homer,
It is on the supported list:
Norton Security Scan / 1.x / yes (4.1.3.0) / yes (4.1.3.0) / -
As to the problem, I repro'd this here a little while ago. We should be
able to detect both NSS and a normal Symantec AV at the same time, but
we don't. I filed CSCso76507 on the issue.
Nate
Homer Manila wrote:
> We just forced an upgrade of the CCA agent this morning to 4.1.3.2,
> and began getting a few complaints from our users about not being able
> to log in despite having very much up-to-date definitions of Symantec
> AntiVirus. Turns out that the new agent was now seeing a "Norton
> Security Scan," with differing product version #s and defs
> versions(sometimes none). A quick google found that this product was
> bundled with Google Pack a little over a month ago, and would explain
> how the product got onto our clients' machines without our knowledge.
> Apparently, the new agent is seeing Norton Security Scan instead of
> our standard, tested, supported SAV bundle. Removal of NSS fixes the
> problem and allows the user onto the network.
>
> Question: how is CCA seeing this product if it isn't even in the
> supported list of AV?
>
|
|
|