Don, great question!

I've helped approx. 25 or so people with this exact issue.

I've got a Windows registry file that I exported after crating it.  It  
has saved me countless hours. I'll send it to the list tomorrow.


Sent from my iPhone

On Oct 1, 2008, at 22:43, Don Click <[log in to unmask]> wrote:

> Its been a while since I hit the list, so this is probably been  
> asked/answered a few times.
>
>
>
> Have a user with Windows XP SP3 installed, but is failing on a SP2  
> service pack check? Failed check below- any thoughts, ideas?  My  
> user is running 4.1 of the agent.
>
>
>
> *   Failed Checks:
>
> pc_KB923789_MS06-069_XP_SP2, Registry Check [\HKEY_LOCAL_MACHINE 
> \SOFTWARE\Microsoft\Active Setup\Installed Components 
> \{5056b317-8d4c-43ee-8543-b9d1e234b8f4}\ exists ] pc_Windows-XP-SP2,  
> Registry Check [\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT 
> \CurrentVersion\CSDVersion contains Service Pack 2] pc_Windows-XP- 
> SP2-int, Registry Check [\HKEY_LOCAL_MACHINE\system\CurrentControlSet 
> \control\windows\CSDVersion
>
> equals 512]
>
>
>
> Don Click
>
> Telecommunications Manager
>
> Department of Information Services
>
> Denton County
>
>
>
> (940) 349-3020  - Office
>
> (940) 349-5186  - Fax
>
>