CLEANACCESS Archives

February 2009

CLEANACCESS@LISTSERV.MIAMIOH.EDU

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Subject:
From:
Jeremy Wood <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Fri, 13 Feb 2009 09:02:46 -0500
Content-Type:
text/plain
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Hey Bruce,

We used to see this error in Macs that were missing some Java update.
Typically running an update on the Mac would fix the issue when we saw
it.

--Jeremy

On Thu, Feb 12, 2009 at 21:30, Bruce Hodge <[log in to unmask]> wrote:
> People,
> I am getting a really frustrating error with an OOB clean access setup.
> It is only happening with web based logins for Macintoshes (OSX 10.5.6)
>
> The client gets an error of
> "//OOB Error:MAC address of 10.6.133.18 not found"
>
> The server (CAS 4.1.3.1) gets an error of
>
> 1:54:02    Unable to process out-of-band login request from
>  [00:00:00:00:00:00 ## 10.6.131.18] pdb759. Cause: MAC address of
> 10.6.131.18 not found.
>
> Windows devices on the same switch and port works, Mac's don't
> We have tried it on 6509's and 3750's same thing.
>
> I have rebooted the switch.
> Pulled it out of CAM and put it back in.
> $clear mac address dynamic
>
> Any suggestions before I ring cisco TAC ???
>
> Thanks in advance
>
> --
> Bruce Hodge
> Communications Specialist Data
> University Of Newcastle
> Callaghan NSW 2308
> [log in to unmask]
> Ph +61 2492 15563 Mb 0408610293
>

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