I have a ticket opened.  They have created a bug_id: CSCtb93782

Eric J. Kenny
Network Analyst
Marist College 
3399 North Rd.
Poughkeepsie, NY 12601
845.575.3820



From:
"Biddle, Rob" <[log in to unmask]>
To:
[log in to unmask]
Date:
09/15/09 02:36 PM
Subject:
Re: XP Media Center Checks
Sent by:
Cisco Clean Access Users and Administrators 
<[log in to unmask]>



We just had a student come to the help desk with this issue.  Looks like 
the most recent Cisco checks have not changed.  Does Cisco already have an 
open ticket for this issue?

- Rob

-----Original Message-----
From: Cisco Clean Access Users and Administrators [
mailto:[log in to unmask]] On Behalf Of CARSON, MICHAEL
Sent: Monday, September 14, 2009 3:03 PM
To: [log in to unmask]
Subject: Re: XP Media Center Checks

Looking into more problematic machines, I noticed that even MCE 2005 
machines were failing the check.  973768 installs correctly but still 
fails the check.  I looked around the registry and the key that CCA looks 
for (HKLM/Software/Microsoft/Updates/Windows XP/SP4/KB973768) is not 
present but the update puts the key in 
HKLM/Software/Microsoft/Updates/Windows XP/SP3/KB973768    I have not had 
to create that fake file so I am wondering why our situation is different. 
 We are running 4.1.3.2 agent. 

-----Original Message-----
From: Cisco Clean Access Users and Administrators [
mailto:[log in to unmask]] On Behalf Of Mike Hanson
Sent: Monday, September 14, 2009 2:50 PM
To: [log in to unmask]
Subject: Re: XP Media Center Checks

Tom,

We have had around 5 Media Center machines fail Clean Access checks.
All of them were looking for this file   "
c:\windows\syswow64\kernel32.dll exists" . To get around the failure we
manually add that fake file and it passes the check. 

I agree, there is a problem with the Clean Access OS fingerprint.










Mike Hanson
Network Security Manager
The College of St. Scholastica
Duluth, MN 55811
 
(218)-723-7097
[log in to unmask]
>>> Tom Stachowiak<[log in to unmask]> 9/14/2009 1:37 PM >>>
I have seen three machines just today suffering from this. First one I

tried manually installing the kb hotfix but it did not fix the issue.
The 
original media center 2002 does not need it any newer 2003 and 4 get 
upgraded to media center 2005 when you install XP sp 2. They need to 
update the os fingerprint?