Thanks. Did the suggestions in the link fix your problem?

-Mike

On 19/02/2010 9:21 AM, Dan Taube wrote:
> I had seen this issue with a Windows 7 machine as well at the start of
> this semester using the 4.7.1 agent installer. After opening a TAC I
> shortly received the response of:
>
> "The error you are seeing is an Microsoft error, below Microsoft link
> gives more insight into the this http://support.microsoft.com/kb/970652"
>
> Dan Taube
> Call Center Supervisor :: Associate IT Support
> University Computer Help Desk :: Illinois State University
> 309-438-8985 [direct] :: 309-438-4357 [support]
> [log in to unmask]
>
>
>
> Mike Diggins wrote:
>> I have one Windows 7 Home Premium 64 bit computer, belonging to a
>> student, that refuses to successfully install the latest 4.7.2.10
>> Agent. The installer proceeds normally until it gets to "Starting
>> Service", and then it aborts with the message attached. Has anyone
>> seen this before?
>>
>> -Mike
>>
>>
>>
>> ------------------------------------------------------------------------
>>