CLEANACCESS Archives

March 2010

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Subject:
Re: "Windows Update Agent is not the correct version"
From:
Mike Diggins <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Mon, 29 Mar 2010 09:40:36 -0400
Content-Type:
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Just a follow up. I've determined the compatibility issue lies with
Windows Vista/Win7 64 bit computers running AVG V9, Agent 4.7.2.10 and
the WSUS check. Removing AVG resolves it, but AVG is popular here and I
suspect we have a number of clients (students in particular) running it.
So we back out - again!

-Mike


On 26/03/2010 2:46 PM, Mike Diggins wrote:
> I'm running CCA 4.7.2 with Agent 4.7.2.10. This morning I enabled the
> WSUS checks in place of the Cisco checks for Windows "updates". I have a
> few Vista/Win7 64 bit clients that are failing the check. The CAM
> reports "Windows Update Agent is not the correct version".
> 
> I see this noted as bug with a previous Agent and only a few of my
> clients are having this issue. Other Win7/Vista 64 bit computers log in
> without issue. Has anyone else seen this or found a solution?
> 
> -Mike

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