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Date: | Thu, 12 Aug 2010 14:20:37 -0400 |
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A coworker (who is on vaca) was working with TAC on this issue. To quote the TAC engineer:
"We found out that with the iPad patch, there's a problem with the Java applet with certain versions
of Mac OS and Java combinations which you were hitting....I'll recreate and file a bug here soon and
will advise of the bug ID."
Our in-band CAS was experiencing the issue but our OOB CASs were not. The IB CAS was the only one we
patched for iPads. We went the route of disabling the web client as it isn't needed for IB
deployments in our environment (we push the NAC agent for Macs). The case hasn't been updated since
7/8/10 so I'm going to ping the TAC engineer for the bug ID.
Thanks,
- --
Cal A. Krzywiec
Network Engineer
The University of Scranton
Phone: (570) 941-6748
Email: [log in to unmask]
Homer Manila wrote:
> We are experiencing random problems on OSX's weblogin. In general, many of
> our OSX (and iPad) users are unable to login successfully, even when fully
> up-to-date, java and OSX-wise. We are forced to grant exemptions.
>
> We don't mandate any requirements for OSX users except for authentication
> (through weblogin, we don't push the agent yet), but users will experience
> one or a combination of the following errors when attempting to do so:
>
> weblogin will work in Firefox, but not in Safari
> weblogin will work in Safari, but not Firefox
> weblogin page will give out java applet error messages (error that most
> get)
>
>
> We're on 4.7.2.
>
> Anybody else getting this problem?
>
> --Homer Manila, CISSP
> Information Security Engineer
> Office of Information Technology
> American University
> 202-885-2209
>
> * AU IT will never ask for your password via e-mail.
> * Don't share your password with anyone!
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